Windows Tech Support
I’m one of those persons, who seeks out technical support for the smallest problems in my computer. I make no excuses for this, because I need none. I’m of the opinion that as long as I pay for what I want, I should get it. And, I usually do.
I’ve called more than one support service for fixing my Windows problems, and almost always, had these been instantly taken care of. At times, when the troubleshooting wasn’t this fast, I’ve still managed to get software support at reasonable prices. Sometimes, I get bored with calling the same company every time, and so, I frequently switch companies to see if there are better ones out there. My friends tell me this is a good way to get ripped off; but then, I tell them it’s how I found OmniTechSupport.
Now, computer hangs and software crashes are kind of routine for me, and so, I’m not that tightly wound when I call someone up for tech support. This was the case when I called OmniTechSupport. From the moment the representative answered the call, I started assessing their service and customer handling. I explained that the malware problem I was having, and at the end of it, he asked if I wanted instructional guiding, or would I be more comfortable with remote assistance? I agreed to the latter, and in short order, we set up a connection, which I was told I could terminate at any time during the call. Apparently, this is one way OmniTech guides you though PC repair.
The representative then proceeded to check out my antivirus – something I rarely do myself. He showed me that the virus definition updates were disabled, and that was how the malware had gotten in. He scheduled a boot time scan and then, told me to restart the computer, which I did. Now that the remote connection was out, he walked me through what to do with the scan results. There were plenty of infections, which I deleted. After the system booted up and I logged into Windows, he told me to check if the original problem (I was unable to navigate through folders in Windows Explorer) was still there. It wasn’t.
I ended up paying a fairly economical fee for the service, which had lasted 13 minutes. This is one of the best software support providers I’ve come across. But, what I should mention is how quickly and effectively OmniTech guides you through troubleshooting and issue resolution. I’ve seen few as good.
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