Monthly Archives: November 2012

Disabling Security alerts in Windows Vista

Windows Vista Help

Security Alerts can be irritating

Windows Vista is the second Windows platform that comes with Windows Security center. The Windows Security Center, an innovation from Redmond professionals, consists of security programs such as Windows Firewall and Windows Defender. These programs combine their effort with the Windows security center to protect the Windows Vista platform.

Windows Security Center

Windows Security Center is a security program or utility that protects Windows platforms from internal and external attacks. It cleans up malwares in the computer and blocks the intrusion of attackers from the internet. It also shows messages when user’s attention is required and takes emergency actions as per the user preferences or settings. Windows Security center was introduced first in Windows XP SP2. They have continued integrating this utility in the entire Windows platform series until now, which includes Windows Vista, Windows 7 and the latest colorful Windows 8.
Windows Vista comes with the Security Center. They introduced it in the released version of Windows Vista and continued in the different service packs of the OS. Sometimes Windows Security center alerts becomes a real pain for the end users as it hinders the smooth flow of many works done in computers. If you have the same attitude towards the Windows Security Center alerts, I can help you disable it. Windows Vista help has contents on the topic disabling security alerts. Here are some instructions that will take you of the course of disabling the Windows security alerts in Windows Vista. Follow the instructions and save the day.


Security Center option

Security Alerts can be irritating

- Power ON your PC. Select the Windows Vista from the boot loader if you have multiple operating systems. If you have single OS, do nothing and wait for the Windows Vista platform to load.

– Log in using the administrator account. After entering the Login password, wait for the Windows Desktop to load.

– After the Desktop is loaded, click on the Start Button located at the bottom right corner of the screen. In the Start Menu that popped up, click on the Control Panel option on the right pane.

– In the Control Panel window, click on the Security Center option. In the Security Center settings window click on the link “Change the Way Security Center Alerts Me“. (in the left pane)

– Select the option “Don’t Notify Me but Display the Icon” or “Don’t Notify Me and don’t Display the Icon“.

– The last option is not recommended, as you won’t be able to find any security alerts.

In case of any trouble, check the Windows Vista help Index.

Common Problems Faced when Using Wireless Connectivity in Vista

Vista problems

Network and Sharing Center

Windows Vista is an operating system released by Microsoft. It belongs to the Windows platform series and therefore bears the classic Windows Desktop consisting of the Taskbar and Windows Start Button. Windows Vista is the first platform to employ high end graphics. Windows Vista employed the Aero Desktop and appearance employed by Microsoft in Windows Vista is called Aero-glass. Aero-Glass was employed in Windows 7 also, with slight changes. They introduce the same theme in Windows 7 also because Windows Vista was a failure and Windows 7 was acting as a quick replacement for Windows Vista. Windows Vista, full of imperfections, incorporated a lot of new options and features. The tools and utilities in Windows Vista were all good. The different editions of Windows Vista are Starter, Home, Professional, Ultimate etc.

There are a lot of Vista problems faced by the Windows Vista end users. Wireless Connectivity is one of the areas where there are a lot of issues. Sometimes, problems arise in such a way that, you won’t be able to use wireless connectivity.

Modem and router

setup router

Network and Sharing Center

•             Before getting into specific issues in Windows Vista, one of the most important reason for common connection problems is an improperly setup router. Double check the settings of your router and modem to make sure all wires are plugged in the proper way. Check the lights on the Router or Modem to confirm the connection to Internet.

Wireless network adapter

•             Many laptops have hard buttons or switches on the laptop exterior or body that control the wireless network adapter within your computer. If your system has such a button, make sure that it is in the ON position. Another way to check your network adapter is working or not is to open Start and to type Device Manager into the search box and pressing enter. This opens up the device manager of your computer system platform, where you can whether your WIFI adapter is enabled or not.

Incompatible settings

•             Most network connectivity problems – in IPV4 or IPV6 – arise due to incompatible settings. If the network settings entered in your computer are incorrect, you’ll face problems connecting through Wireless Adapter. You will need to know the details for the connection like name of your wireless network (SSID), the security type, encryption type and the security key, if one is required. Check whether the entered details are correct or not.

For more details on Vista problems (Wireless), visit Microsoft Support site.

I can’t delete Files on Desktop in my Windows Vista. How can I solve this issue?

Vista Problems

Deleting Files

Although a lot of new tools and features were introduced in Windows Vista, it was a flop compared to the other Windows platforms or operating systems like Windows XP and Windows 7. Windows Vista is the platform in which Redmond professional introduced a lot of new features. Although many of the features were imperfect, the platform was a good platform if you disregard the performance and stability of the operating system.

Windows Vista has a control feature called the UAC (user account Control) which restricts the modifications made by a user on files or folders. This option depends upon the privileges of the user account. An administrator account has no restrictions where as a normal user account will be having restrictions depending upon the file or folder and its location. A user can typically edit, delete, rename or relocate a file and some of these changes could cause possible system instability. What Windows do is that it prevents the user from modifying or deleting some files. If Windows Vista doesn’t allow you to delete a file from the desktop it may be due to a lot of reasons.  The file may already be in use or may be marked as read-only or the user account doesn’t have sufficient privilege or permission to modify the file. This is considered as one among the most irritating Vista Problems.



sufficient privilege

Deleting Files

  • Power on your PC and wait for the Windows Vista Operating system to boot.
  • After the desktop is loaded completely, confirm that the file on the desktop, which you want to delete, is not in use. Exit all open applications which may use the file. Expand the system tray located on the right side of the taskbar to view all of the icons on the taskbar. Right-click each icon and click on Exit option in the drop down menu or close to exit from the application. If you still have problems accessing the file after closing all open software, restart your computer to close all the processes.
  • Right-click on the file located in the desktop. Choose Properties from the drop down menu. Click the General tab. Uncheck the box aligned to the text Read-only and click on Apply and OK.

Now try to remove, edit or modify the file. If there are any other Vista Problems related to the security or permissions of the files and folder, navigate to any Vista forum.

Guidelines for renaming Apps in Windows 8 Start Screen

Windows Tech Support

Start Screen in Windows is different

In this article I will help you with renaming the applications in the start screen.

Microsoft has taken operating systems field to a whole new level with the release of the new Windows 8 platform. Moving away from the traditional Windows platform style, they have shifted to a style called Metro style. There is no start button or menu. Instead, there is a Start Screen which performs the role of a Start menu. There are many Windows Tech Support forums that are unhappy (maybe angry) with the new style of Windows.


Metro skin

Start Screen in Windows is different

Start Menu consists of tiles which act as the gateway for access. They act as shortcuts to different applications and files. There are mainly two types of Apps, Metro App tiles and Non Metro app tiles. These metro tiles and non metro tiles give you the option for accessing different programs – metro or non-metro, folders and files.

Whenever you install any software or program in windows, a thumbnail image is placed on the Metro Start screen in the form of tiles. Other applications, which do not include the normal applications, applications like command prompt, Notepad etc. are also placed in Metro start screen. They are called as non Metro apps tiles.

Instructions for Naming a Group of Apps

1.            In the Start Screen, Drag all the tiles separately to an empty space or right click on all the tiles to select them and drag them together to an empty space.

2.            Now click on the Magnifying glass icon at the bottom right corner of the screen. This will help you zoom into the Metro skin. After zooming click on the group which you want to rename.

3.            After selecting a group which you want to assign a name in the start screen, right click on the selection.

4.            In the option given there, click on the Name Group option. After that, type the name of group in the text box on the window.  Then, press Enter button on the keyboard or press OK.

5.            If you want to rename the Group of tiles, what you have to do is follow the same process.

If you go to the home screen, you can see that the name of the group is created or changed. If you want to know more about customizing Home screen or Start Screen, Visit Windows Tech Support Websites.

Software buzz: Windows 8 & Skydrive are tightly integrated in the New Release

Microsoft Tech Support


2012 is a big year for Microsoft. Their latest platform Windows 8 got released in Late October. The changes in the platform are not just to the internal features. There are a lot of changes in the platform related to the accessory, software and features. Silverlight, Skydrive, Xbox 360 etc. are some of the new options included in the Windows 8 operating system.

One of the big Highlight for Windows 8 is the Skydrive Storage facility. They have made a lot of changes to the skydrive storage service. Microsoft also has it tightly integrated to the Windows 8 platform. Even though the Skydrive facility was available before, Integration at such high level was never available. Microsoft Tech Support will be concentrating more on making this Integration successful by reducing the stress on the users.


Device Cloud


If you are asking what skydrive is, I’ll have to give you the answer for what skydrive was. Skydrive was a paid online storage facility that allows users to store data on their storage servers. But that’s the definition for what it was. Now it is defined by the company as a “Device Cloud” service that provides a single drive for all the Windows 8 users to store data. It gives them instant, secure and private access to their data. This service also enables the user to share their data online without any cobwebs.

In Windows 8, Microsoft has combined the Skydrive and Mesh file sync technology into one. That’s the level of the integration they have made in the new platform. Skydrive is integrated in Windows 8 as an application and the access of the files is available through the application or the browser. This application allows you to upload, download, share and organize the files. These functions are the basic ones and a lot of other features are also available in the application. Most of the Windows 8 features will also be integrated with the option for Skydrive. It means that you can copy or move a file directly from your drive to the Skydrive account like normal copying or moving of files.

Users are also given the option for syncing the files on Skydrive and local drive. You can select the parameters for the sync and the directories or drive eligible for sync with the skydrive. This allows you to keep a backup of the most important files in the online drive without any trouble.

Microsoft Tech Support sites have articles related to skydrive. Check for Details in depth.

Guidelines for Repairing Symantec Backup Exec Remote Agent

Tech Support

Reinstallation process

Symantec Software Corporation is a company that produces security software for computer systems. Their product includes Firewalls, Anti-virus programs, Anti-malware and Internet security programs. Their products have attained reputation for high-class security. Their products are rated very high by critics and professionals. Their products provide high-level security and obviously, their use of system resources is very high. Due to this, this product is recommended for only high-end users. Tech Support provided by Symantec for their products is very good.

A tool from Symantec that allows the users to recover and protect their business data is Symantec Backup Exec Remote Agent. It allows you to connect you to server networks, giving access to shared folders and business information with high security. In case some problem occurs with the program, Symantec has provided with option for you to repair the Backup Exec Remote Agent. You can do it by reinstalling it. Problems in most cases arise in this program due to conflict of applications with it or if its files go corrupt or missing. Given here are some instructions that will help you in repairing the Symantec Backup Exec Remote Agent.

Instructions for Reinstallation


Reinstallation process

  • Power ON your computer. After the desktop loads, click on the Start button on the Right end of the task bar located on the bottom part of the screen.
  • Click on the Control panel option In the Start menu.
  • In the Control Panel window, double click on the Add or Remove Programs icons to open it.
  • In the Add/Remove Programs window, check for Symantec backup Exec Remote Agent in the list of the installed programs.
  • Click on the Uninstall or Remove button after clicking on the program.
  • After completing the uninstallation process, insert the Installation CD of the backup Exec Remote Agent. Wait for the drive to read the CD. Click on the Autoplay option to go to the installation wizard automatically or manually open it by accessing the drive from My Computer.
  • Give permission for all the prompts asked and accept the EULA (End Users License Agreement) to continue the installation process. You won’t be able to execute the installation without acknowledging the EULA.
  • After the permission is granted, the installation process takes place. It takes 5-10 minutes for the Installation wizard to complete the process depending on your system performance.

After the process is completed, restart the system and use the program. If the problem persists, you can contact the Symantec Tech Support team.

Bonanza for Microsoft Employees – Windows 8 Devices for all

Tech Support, Windows 8 surface tablet

Windows 8 Tablet & Phone

It’s a fact that Microsoft shocks everyone with something, products, prices, etc. This time the Microsoft Corporation shocked their employees with something great. They have announced that they will be distributing Windows 8 devices for all their employees.

Can you believe it?

Every employee will be handed an original Windows 8 device. Who will not want to get a free Windows 8 device? Absolutely no one. Maybe some anti-Windows users. It is a good moment in time to be a Microsoft employee, now that the Redmond based software giant has announced on its plan to distribute Brand New Original Windows 8 devices to all of its employees. If you are thinking that they are going to upgrade their existing systems, you are wrong. Of course, they will be upgrading their systems to Windows 8. They will be also providing Windows 8 tablets or phones to their employees.  The count of devices according to their staff count will be equal 282,000.That amount of devices is enough to provide Windows devices for entire populations of small cities around the world.

This news was confirmed by Steve Ballmer. Steve Ballmer confirmed this news at an official company meeting one month before. He also added that it is very important to mark this historical moment for Microsoft by upgrading their entire workforce to the revolutionary new platform. According to Mr. S. Ballmer, it would help increase the productivity of the staff. From this we can understand that all of the Microsoft staff will be provided with a brand new Windows 8 PC, Windows 8 Phone and Windows 8 surface tablet. Microsoft is also expecting to equip their tech support with these brand new devices.

Tech Support, Windows 8 surface tablet

Windows 8 Tablet & Phone

Windows 8 has been released in October and is hitting the market slow. But according to the projections, Microsoft will hit the market very hard by January starting. According to the projections, the New Year is going to bring a new milestone for Microsoft. The fact is that they have covered one milestone by launching one of the most crucial platforms that they have ever made. Actually, Windows 8 is making such a fuss because no platform has ever hit three markets at the same time i.e. PC, Tablets and Mobile. If the plans go well accordingly, Microsoft will create a new history in the software market by conquering all the three markets. Windows 8 will be provided with excellent tech support in all the three markets, as Microsoft has never stood behind in support.

Troubled with the installation of Windows Updates in Windows Vista?

re-install any update

Windows Updates

Windows updates are brought to your doors by Microsoft with the aim of boosting your computer’s performance and constancy by offering you system updates, essential fixes and Service packs. While developing Windows Vista, Microsoft decided to add on another program which will allow users to install Windows updates without the help of an Internet browser. This effort from Microsoft reaped great reward though errors creep in to the process occasionally while attempting to install some updates. This hindrance caused Microsoft to come up with new fixes for such errors and they bounced back with the following remedies crafted by the Microsoft Windows tech support team to fix all the errors that can arise at the time of installing updates in your system.


  • Make sure that you are properly connected to the Internet world as well as the Microsoft official website.
  • Restart your computer if you have downloaded or installed any updates recently as Windows tech support team recommends for a restart after the installation of any update.
  • Make sure you are having sufficient space on your main drive by going to the Windows Explorer by jamming the Start key on the taskbar of your desktop; now locate the drive in which the Windows is installed on your computer which is generally the “C” drive and check out its properties by clicking the right button of your mouse and roll down the options to reach a tab listed as Properties.
    Windows tech support

    Windows Updates

  • You would be able to see a pie graph on the properties Windows and if it’s filled with blue color that means you are not having enough space on your drive. Free up some by deleting some files or by un-installing the programs that aren’t in use by going to the Programs and Features which can be accessed from Control Panel.
  • Revert back to the Start tab to launch the Windows Update window and scroll through to the tab named like Check for updates. Scan through the entire updates available for your version of Windows and click on OK tab when you have finalized your decision.
  • Go for Try again tab if the license agreement Window isn’t coming up and once it crops up, go for the Accept tab to initiate the download and install of the required update.

Hit on the Restore hidden updates to re-install any updates that you have hidden before by going for the Restore tab in this page.

Tips to scrub out the administrator password in Windows XP

support center


Microsoft developed Windows XP with a new enhanced User Account Control system which will ask the user to enter a username and password to get access to the files and folders stored in a Windows XP computer. But a common issue among old and young users is that they forget or lose the password of the Windows XP system, this reason that prompted Microsoft to develop a feature that will allow a user to edit, change or remove the password. This feature will be more helpful for changing passwords during the situations in which you have lost your administrator password and you are in need of editing another user account present in the computer. Tag along the following instructions proposed by Microsoft Windows XP support center to remove the administrator password from your computer.


Removing Administrator password when you don’t have a password

  • Place the installation CD into the CD drive of your computer and restart your computer.
  • Go for the option boot from the CD by hitting any key on your keyboard when prompted by Windows.
  • Hit the “Enter” key when asked for unleashing “Windows Setup”.
  • Prompt the Windows XP repair process by hitting the “R” key on your keyboard.
  • Now go for a system restart and boot from CD without using any keys on your keyboard.
  • Look in a tab named like “Installing Devices” appears in the bottom left corner of your desktop and as soon as it appears press “Shift” and “F10” key together.
  • Previous step will bring up a command window in which you have to enter “NUSRMGR.CPL” and follow it by hitting “Enter” key to bring up the “User Account”menu.
    Windows XP support


  • Go for the “Administrator” account.
  • Now hit on the “Change the password” link to prompt the password entry box.
  • Now enter your existing password and leave the other two entry boxes empty to remove the existing password.
  • Hit on the “Ok” button to apply the new settings.

Removing administrator password is available

  • Hit on the “Start” button and go to the “Control Panel”.
  • Open the “User accounts” and opt for the “Users” tab and click on the “Reset Password”.
  • Now enter your current password and leave the rest entry boxes blank.
  • Tag on the “Ok” button to apply the new settings.

Get in touch with Windows XP support team for further assistance. 

Make modifications to Explorer Icon on Windows 7


modifications to Explorer Icon

Many users spend time to change the appearance of their desktops with wallpapers, screen savers and colorful icons. Microsoft crafted Windows 7 in such a way that the icons on the taskbar can be modified easily by the user. Icons are spread all over a Windows enabled system as they are the lead to programs installed on a computer. Windows Explorer has a unique icon that is common for the entire Microsoft operating systems, but just like any other icon on a Windows interface, changes can be made on this icon too. Usually an icon can be modified by right clicking on it and choosing another picture of it, but for changing the Windows Explorer icon you will have to follow a different route. The following set of pointers prepared by Windows 7 support team will steer you through this process.


Follow these leads:

  • Find out the Windows Explorer icon on the taskbar of your Windows 7 desktop.
  • Once you have located the Windows Explorer icon place the cursor on top of this icon and right click on it to bring up the menu that will have an option known as “Unpin this program from Taskbar”, click on it to get rid of the Windows Explorer icon from the taskbar.
  • Now go to the “Start” button to bring up the pane with a search box attached to it, type in “Windows Explorer” into it and follow it by pressing the “Enter”key. Now you will be able to view the icons related to your search.
    Windows 7 support

    modifications to Explorer Icon

  • Call up the “Properties” window by right clicking on the Windows Explorer. This Window displays the Windows Explorer properties.
  • Go to the “Change Icon” and click on it to open up the Window which will help you to change the icon.
  • Scan through the entire icons that are available on the screen and choose the one as per your wish. Once you have made your mind click on that image twice to enable it as your new Windows Explorer icon.
  • Now go back to the “Start” button and type in “Windows Explorer” in the search box and go to the properties Window by right clicking on the icon that appears. Now check in the box that’s named like “Pin to taskbar” to bring back the Windows Explorer icon on to the taskbar.

Windows 7 support team is always there whenever you need guidance, so feel free to contact them.