Monthly Archives: December 2012

Tips To Recognize The Version Of Windows XP Installed On Your Computer

periodically release

Service Pack 2

Microsoft always keeps a tab on the performance of the operating systems that comes from their house. They periodically release various versions of their operating system to update the previous one with fixes for certain errors and packed with enhanced security features. Just like every other operating system, Microsoft has also released various versions of the Windows XP operating system. In certain scenarios you will have to detail about the particular version of Windows XP operating system installed on your computer. Such a situation normally arises when technical support executives asks you for the version of Windows XP installed on your machine to avail remote desktop assistance to instigate the fixing process of various errors. Another particular situation that needs the information about the version of Windows XP installed on your computer is when you attempt to install certain applications or software in your system. Tag along the following instructions outlined by the Windows XP support team to pick out the version of Windows XP operating system installed on your machine.
• Navigate to the bottom left hand corner of your desktop interface to pick out the “Start” tab to pop up the start up menu.
• From the start up menu, pick out the “Control Panel” tab. Normally this option lies to the right hand side of the startup menu that popes up above the taskbar.

periodically release

Service Pack 1

• Find out and click on the “System” tab that lies inside the Control Panel window to bring on the systems window in to your monitor.
• From the detailed tab displayed on the screen, pick out the “General” tab. This window contains all the relevant information regarding the various types of hardware’s installed on your system.
• Beneath the “System” window you will be able to pick out the version of Windows XP installed on your system.
• It’s most likely to find the version of Windows XP installed on your machine as “Home Edition” and “Professional Edition” along with the year.
• As a Windows user, you could also see the details of updates installed on your system under the heading “System”. Most probably it will be displayed like Service Pack 1, Service Pack 2 or Service Pack 3. Service packs are periodic updates developed by the Microsoft Windows XP support team to enhance the development of the operating system.
For remote desktop assistance to identify the version of the Windows XP operating system installed on your PC, call up the Microsoft support team.

Internet Explorer – Solving Problems

Viruses and malwares

Issues with IE

Internet Explorer is one of the most used Internet browsers in the world. It is also one of the oldest browsers. Like all the programs in Windows platforms, at some stage, the user will face some sort of issue with the Internet Explorer browser. There are a variety of errors connected with Internet Explorer. In order to know more about the  errors, navigate to any of the Windows Tech Support website. Some problems can cause a little hindrance to the users while some others can cause the Internet Explorer to stop working. Errors can also affect the loading of  Internet Explorer. You can always opt for another browser in case of an issue; but if you are a fan of the browser or in case you are accustomed to it, you need to solve the issues related to  the browser. Here are some instructions that can help you solve the issues with Internet Explorer in Windows platforms.


  1. Open the Internet Explorer from Start Menu or from the Shortcut on the Desktop. In the Internet Explorer, click on the Tools option from the Menu bar and then click on the Internet options in the drop down menu. Click on the General tab and then click on the Delete button under the browsing history category. There are a lot of options given in the browsing history . Check the boxes to select the ones you want to remove. Removing all the data is good as it can remove many of the problemcausing files and malware.

    Windows Tech Support

    Issues with IE

  2. Disabling Add-ons is the next thing you have to do. Some of the Add-ons are troublesome and can cause the Internet Explorer to shut down.
  3. If Internet Explorer is not even loading, you can use the Internet Explorer shortcut in the Accessories folder.This option does not load Add-ons or other extensions to the browser. This will allow you to load the Internet Explorer and reset all the settings.
  4. Resetting the Internet Explorer is a very good option for solving the issues. Reset the Internet Explorer and you will be able to solve most of the issues with the Windows based browser.
  5. Using an Anti-Virus program to scan your computer for Viruses and malware is a very good option. Malware and viruses can affect the Internet Explorer files and will force to work in an undesirable manner. Removing the malware and viruses seems to be the only option in majority of the cases.

For other details about IE, you can check any Windows tech Support forum.

Fixes For Your Internet Explorer

Microsoft support

Windows Update

Microsoft along with other tech monsters has already left an indelible mark in the computer world. If there is someone who learns from mistakes, then it’s the tech monster Microsoft Inc. They move forward correcting and fixing up every error concerning their products. In spite of these efforts from Microsoft, there are still a lot of errors that crawl in to the Windows operating system. Internet Explorer is the program that gets infected with most of the errors. Troubleshooting Internet Explorer is not an impossible task as the professionals in the Microsoft support team have already outlined numerous fixes for all sorts of errors that could creep in to the world’s finest web browser. Go through these instructions to see off every error associated with you Internet Explorer.


  • Restart your Windows machine by accessing the “Restart” tab from the shut down menu or else press on the power button.
  • Go to “Start” and launch “Internet Explorer”. Inside the Internet Explorer select the “Tools” tab and then pick up the “Windows Update” tab.
  • Tag on the “Help” from the menu bar and pick out the tabs “Ask a Question” and “Ask Expert”.

    trouble shooting Internet Explorer

    Internet Explorer

  • Now deactivate all the Add on applications from your Internet Explorer by accessing the “Start” button to bring up the startup menu.
  • In the startup menu opt for “All Programs” tab and roll down to the “Accessories” tab to select the “System Tools” tab.
  • Inside the System Tools window, pick out the “Internet Explorer (No Add-ons)” to bring on the Internet Explorer devoid of add-ons. This will take out errors caused by faulty add-ons out of the equation.
  • Another option is to bring the “System Restore” feature into play to slip the entire Windows settings back to an earlier point in time. In order to do it, access the “Start” tab and pick out the “Accessories” tab from the “All programs” tab.
  • Go for the “System Tools” tab and pick out the “System Restore” feature that lies within the window. Inside the system restore click on the particular tab to restore back the Windows to an earlier point for troubleshooting Internet Explorer problems that seem almost impossible to fix by normal methods.

If you are in need of a remote desktop assistance to fix this issue, never hesitate to call up the Microsoft support crew.

end+�Tg�� �� particular site the prompts the “Operation aborted” message in to the “Restricted Sites”tab.


ñ  Tag along the “Security” tab that is enclosed within the “Internet Options” and open up the “Restricted Sites” window.

ñ  Access the “Sites” window and click on the “Add” tab in which you should enter the URL of the website before clicking on the “OK” tab.

ñ  Deactivate the “Active Scripting” tab and move towards the “Security” tab.

ñ  In the ‘Restricted Sites” window move towards the “Scripting” tab and select the “Disabled” tab that’s enclosed under “Active Scripting”.

With these easy-to-follow instructions, you should have now realized that trouble shooting Internet Explorer isn’t a big deal. Didn’t you?


Fixing The Frequent Crashes That Occurs In Mozilla Firefox 3.6.6


Getting rid of the crashing problem

Mozilla Firefox is one of the best desktop based internet browsers out there. The browser has been built on codes much more advanced than the average user could possibly fathom. To keep up with the increasing competition, the browser is constantly updated. It is also updated to face the changing internet issues that crop up from time to time. Unfortunately despite being used by a large user base, like every other internet browser out there, it does have its fair share of problems too. And most of the said problems may be directly attributed to the relative excesses provided within the software. One of the major problems that have been debilitating Firefox users around the world is the issue of sudden and unwarranted software crashes. This is primarily due to the add-ons or extensions that users externally install on the browser to perform various extra functions. Now not all add-ons are problematic, but the ones that are can be irritating indeed and it can stall proper browser functioning. So for the purpose of attending to all Mozilla Firefox problems, here are a few instructions.


  • Firstly, reboot your PC and then restart the Mozilla Firefox browser. This is suggested because at times all it needs is a simple restart to set things right and that includes the issue of frequent crashing.
  • Next run the Mozilla Firefox 3.6.6 in safe mode. After that, select the “Help” menu on the top bar, and then go on to select “Restart with Add-ons Disabled….” Now this will cause the browser to restart with the “Firefox Safe Mode” dialog box. Here you will need to check the “Disable all add-ons” option and then click “Continue in Safe Mode.” Now if the problem still persists, move on to the next step.

    Mozilla Firefox problems

    best desktop based internet browser

  • Always make it a point to update your browser with all the latest updates and patches. To do this select the “Help” menu at the top of the Web browser, and choose “About Firefox.” All the required updates will start downloading automatically and click on “Apply Update” when prompted. This will restart your Firefox Web browser with the latest updates. Now if this doesn’t seem to help then move on to the next and final instruction.
  • One other probable cause is an obsolete version of the Adobe Flash Player installed, therefore it must be updated as soon as possible. Go to the Adobe website to find the link to the latest version of the Adobe Flash player, and get it installed.

Hope all Mozilla Firefox problems regarding it crashing due to the wrong sort of add-on installed, has been sorted out for good. Thank you for your time and have a great day ahead!

Installing The Windows Security Patch

Microsoft knowledge database

security aspects

Security patches are released by Microsoft with the intention of enhancing the overall performance and security of a machine that operates on the Windows operating system. These updates from the Microsoft support center are released periodically and will be available for every Windows user in the download segment on their official website. Many interpret this feature as a measure from Microsoft to improve the security side of a window operating system. But it’s not; it is made with the aim of improving the overall performance of the system. These updates will configure your computer to withstand online threats and other malicious activities while at the same time fixing glitches that the company’s technical team may have detected in the operating system. Information about the security patch installed on your system can be obtained from the Control Panel of the system. Microsoft also allows a user to procure the details of updates done from the Microsoft knowledge database. The method however does vary slightly with respect to the operating system that is in use.


Windows Vista or Windows 7

  • Boot Windows with the administrator privileges.
  • Hit the “Start” tab that lies at the bottom left corner of the desktop.
  • Select the “Uninstall a Program” tab from the “Programs” that lies inside the Control Panel”.
  • Tag on the “View Installed Updates”.

    Microsoft support

    Control Panel

  • Pick out a certain “Security Update for Microsoft Windows”.
  • In order to know more about the security update released, you will have to go to the Microsoft database with the help of the following link:
  • Gain access to your Windows machine with the administrator privileges.
  • Trigger the “Start” tab that is placed down below the desktop interface on the task bar.
  • From the startup menu, click on the “Control Panel” tab and pave way for the “Add or Remove Programs”.
  • Put a check besides the “Show Updates” box.
  • Now opt for the tab portrayed with the label “Security Update for Windows XP”, update will be featured on the Microsoft website with an unique number, for example; KB941693.
  • By going to the “Installed On” window you will be able to know the installation date.
  • Get more information regarding the security patch from the link:

Windows XP

The technical terms associated with these instructions may prove to be quite difficult to certain users, in such situations go to the Microsoft support hub for more support.

Say No To Explicit Images In Google Chrome

Google hub

Chrome browser

Google chrome is widely regarded as the best browser available on the internet as of today. The web browser is designed and integrated with the Google search engine to ease and give a better user experience while browsing the internet. It is especially designed to improve search results put forth to the user; after all, more people use Google for scouring the Internet than any other search engine! Google has the answer for apparently everything in this world; in fact the search behemoth has now replaced the traditional dictionary and maps by bringing all of this online. More often, the search will be extensive and it might result in showing explicit images which may bother a group of Chrome users. However, this sort of images can be blocked by making slight alterations to the Google chrome settings. Tag along the following instructions to block explicit images.


Blocking Explicit Search Results

  • Launch the Google Chrome browser by clicking on its icon twice and load up any website by typing in the address in the address bar.
  • In the Google chrome window, roll down to the tab “Settings” and open up the tab “Search Settings”to pave way for a new window.

    Google chrome settings

    Chrome program

  • Now tag along the “Use Moderate Filtering” tab that is found within the “Safe Search Filtering” title to make modification to the settings of the search engine and block explicit images from crawling in to the search results.
  • Now pick out the “Save Preferences” tab to keep the changes made in the Google chrome settings.
  • Bring up the Google Chrome program by accessing the Chrome icon from the desktop and tag along the “Edit” tab before selecting the “Preferences”. The preferences tab holds the key to the entire settings in Google chrome.
  • Hit on the “Under the Hood” tab and then pave way to the “Content Settings” tab that lies inside the tab with the title “Privacy”.
  • Try the “Do not show any images” tab that lies next to “Images” tab.
  • When you are done with these steps exit Google chrome.

Block All Images

The awe-inspiring Google chrome web browser comes from the Google hub and is comes with built-in help and support feature for users who find it difficult to use this browser. Avail help from the Google support team if you are facing troubles while using this web browser.

Tips To Enable The Microsoft Word Splash Screen

Microsoft panel

program files x86

Add-in features are designed by Microsoft to update a version of Microsoft product and improve its performance. Add-in features come in to a Windows system with extra features and commands that will account for better and enhanced functioning of a computer. However, in certain scenarios, add-ins can create a lot of complications as it won’t necessarily match up with certain attributes of Microsoft Word and can possibly result in the crashing of the program. Other elements that can cause the program to crash are corrupt and missing files. Go through these set of instructions drafted by the Microsoft tech support team to get rid of this issue from the Microsoft Word platform.


  • Tag along the “Ctrl”, “Shift” and “Del” keys on your key board respectively to unleash the Task Manager.
  • Navigate to the Processes tab to capitalize by clicking on the “Image Name” tab.
  • Pick out the “winword.exe” and make way for the “End Process” tab to exit from an active MS Word file. Hang around and make sure that winword.exehas been removed from the list.
  • From the “Start” menu type in the destination “c:\program files\Microsoft office\office\winword.exe” in to the search box.
  • Hitting the “Enter” key on your keyboard will bring up the MS Word in the Safe Mode
  • Reinstate the “program files” tab with the tab “program files x86″ to avoid errors from crawling in tothe system.

    Microsoft tech support

    Program files

  • Navigate to the “File” tab and move towards the “Options” button. Later pick the “Trust Center”  and move towards the “Add-ins” tab to engage the “Disable All Application Add-ins;”
  • Launch MS Word once more.
  • If Windows crashes, go through step 1 and 2 again.
  • Hit the “Start” tab and open up the “Control Panel” window.
  • Now go for the “Uninstall a Program” tab and tag along the “Change” tab.
  • Go through the onscreen instructions by hitting the “Repair” tab and then subsequently to the “Continue” tab.
  • Try to restart the MS Word yet again and check if it’s crashing. If it is, then go to the uninstall window and click on the “Microsoft Office” tab before engaging the “Uninstall” tab.
  • Uninstall and reinstall Windows as per the recommendation of Microsoft tech support team to install Microsoft Word.

Contact the Microsoft panel for further clarifications.

Enabling JavaScript By De Activating Pop Up Blocker

priceless instructions


All the browsers that are currently available in the digital world are equipped with features to block popup menus that generally create frustration to a user while browsing the internet. By design, this feature on a web browser will prevent the popup windows from occupying space on your monitor. However in certain scenarios, it becomes essential to turn this feature off as some websites will require JavaScript.  Java Scripted Websites won’t open if the popup blocker is enabled.

One may wonder what to do when such errors creep on to your web browser; it’s actually effortless and simple. Google Chrome is considered to be the best available browser right now; they are undoubtedly the front runners in the competition for the best browser. Hang on to these instructions developed by Google chrome errors resolving center to fix this particular issue.


For Google Chrome

  • Hit on the Google Chrome “Wrench” icon and roll down to the “Options”.
  • After selecting the “Under the Hood” tab, move on towards the tab embossed with the name “Content Settings”.
  • Switch off the radio button tab that lies adjacent to the tab portrayed with the name “Allow all sites to show pop-ups” to turn off the pop-up blocker.
  • Disengage the radio button that is placed adjacent to the tab with the name “Do not allow any site to run JavaScript” to de activate the javasupport.

    Google chrome errors

    Pop-up blocker

For Firefox        

  • Hit on the “Firefox” icon twice to launch the Mozilla Firefox and navigate the cursor on to the “Options”.
  • Go for the “Content” tab.
  • Deactivate the pop up blocker feature from Firefox by clicking on the “Block Pop-up WIndows” tab.
  • Deactivate the JavaScript feature from Firefox by clicking on the “Enable JavaScript” tab.

For Internet Explorer

  • Access the “Start” tab and type in “Internet Options” in to the search box and hit the “Enter” key on your keyboard.
  • Inside the internet options window, get hold of the “Privacy” tab.
  • Disengage the popup blocker in IE by clicking on the “Turn on Pop-up Blocker” tab.
  • Now tag on the “Security” tab and move forward “Custom Level” button.
  • Bring up the “Scripting of Java Applets” window and hit the “Disable” button.
  • Hit “Ok” and “Apply” to conclude the course of action.

Google chrome errors that may crop up can be easily solved by simply typing the error message that you receive in Google’s own search bar.

Restoring Default Settings In MS Word

technical assistants

restore easily to original settings

Microsoft Windows is considered to be the best user-friendly operating system in the world today. Compared to other operating systems from other companies, Windows has made a name for itself in the corporate as well as the personal world as a reliable tool for the ordinary user. All of this would have come to naught had it not been for the professionals in the Microsoft tech support panel. Every program and software from Microsoft has been systematically designed and developed with utmost care and perfection.

MS Office which is considered to be a hub of several useful applications was brought in by Microsoft for the people that come under the category “corporate”. Microsoft Word is an application in the Office suite that is used wide across the globe for developing and reconstructing various documents. It can be modified according to user requirements. Microsoft designed this app like so because the needs of a user will vary from person to person.

However the most attractive feature about this is that it can be returned to the factory default settings with the aid of a single command. Curious about how it works? Go through the rest of the article rounded up by the Microsoft tech support crew.


  • Get to the Microsoft word application icon which lies inside the “Microsoft Office” tab placed inside the “All programs” button which can be revealed by clicking on the “Start”button.

    Microsoft tech support

    user-friendly operating system

  • Now just Right-click on the “Microsoft Word” icon to make way for the MS Word context menu in order to make alterations to bring back the default MS Word settings.
  • Tag on the “Properties” tab inside the context menu to open up the tab with the tag Properties.
  • Skip through to the “Shortcut” tab once you reach inside the “Properties” tab.
  • Get an idea about the destination from the “Target field” tab which lies inside the “Properties” tab bring on the cursor mark right next to the “Target field” tab.
  • Enter the command “/a” in to the “Target field” tab without any quotes.
  • Click on the “Ok” tab placed down below the right hand corner to save and exit the changes made and restart your PC.

When you run the Microsoft word program again you will realize that the old default MS Word have rolled back on to your monitor. In case if you are finding these instructions tricky, make a call to the technical assistants at Microsoft.

Get a hold on the Microsoft Word Macro

Macros window

Microsoft Word

Microsoft incorporated the Microsoft Word macro feature in to its MS Word interface to make significant improvement in productivity by keeping a tab on repetitive tasks. This feature will wipe out the blank lines from a document and is also capable of inserting the same in to a Word document on request from a user. Microsoft shaped the MS Word program with a “Record Macro” feature which will monitor the actions made by a user using the keyboard in MS Word and will keep save it as a macro. Tag along these instructions designed by the Microsoft support team to activate the Microsoft Word Macro feature on your Word program.


  • Switch on your computer and launch the MS Word from the startup menu or by clicking
  • Once the MS Word interface creeps in, navigate to the “File” tab which lies on the top left corner of your Microsoft Word Window and subsequently pick out the “Open” tab to pave the way to a particular destination where the Word documents are saved.
  • Choose a particular Word document and hit the “Open”to unleash that particular document.

    Microsoft support

    Microsoft Word

  • Now tag along the “File” tab and follow through by opening the “Options” to uncover the Options window.
  • Now go to the “Customize Ribbon” tab and assign a tick mark in to the box that lies adjacent to the “Developer” tab that lies within the “Customize the Ribbon” panel.
  • Following the above mentioned steps will pave the way for the Developer panel in which you will have to click on the “OK” tab to cast the new settings and to escape the current Window.
  • Tag on the “Developer” which lies on top to unleash the Macros window.
  • Hit the “Organizer” option to make way for a window that contain two panels in which the left panel gives you an idea about the macros that constitute a Word document.
  • Make a decision on the macros you wish to have on your MS Word and install it.
  • Tag on the “Copy” tab to shift the macros you have selected to the “In Normal.dotm” folder.
  • Now hit the “Close” tab to exit.
  • Now go to the “Macros” tab to make sure that it can be seen in MS Word.

For more information on Microsoft Word Macro, feel free to call up the Microsoft support crew.