Monthly Archives: March 2013

Guidelines To Contact The MSN Help Experts

Microsoft support, Microsoft customer Service

Microsoft support to contact MSN help

Through the MSN brand, Microsoft provides a variety of communication facilities and online services. You can contact the MSN’s support team when you encounter a problem with the program. Let’s see how this can be done.

Microsoft support instructions to find a solution

  • To start off, you need to navigate to the Microsoft customer Service database online. To do this, you need to navigate to the menu labeled “Start”.
  • This will open a new list of options. From this list, select the option labeled “Programs”. From the new list of programs, select your browser application.
  • When the main menu is displayed, navigate to the customer service data base of Microsoft. In this database, there are numerous resolutions a variety of problems. You can browse thorough this database for the required solution.
  • Locate the section labeled “Internet and MSN” in the Microsoft help and support website. Now navigate to this section and select the option labeled “Get Help Now”. This is located in the upper right corner of the screen.

    Microsoft support, Microsoft customer Service

    Get the right help with Microsoft Support

  • Select the button labeled “Continue” to advance to the next step. A new dialoged box is displayed. You must enter a title for your problem.
  • On top of that, you need to enter a description of the problem. While you are at it, make sure that you enter maximum details of the problem so that the experts can understand them correctly.
  • After entering the details of the problem in the “Problem Description” text box, proceed to the next step. In the field labeled “Operating System”, you need to enter the name of your operating system.
  • Select the button labeled “Continue” to advance to the subsequent step. When prompted, you need to enter the contact information. After entering the necessary information, you need to click on the button labeled “Continue”.
  •  This will complete the online support request. Now you need to wait patiently for the online support team of MSN to contact you. They will contact you at the email address provided in the contact form.
  • Once the request is submitted successfully, you will be given an appropriate response time frame.

You can avail Microsoft Support through the phone too. We recommend you keep your credit card details at hand before dialing the number and collect the billing information. The phone number is as follow: 1-800-386-555.

Google Chrome Eight Vs. Nine – A Comparison

Google Chrome Support, 3D graphics

Google Chrome web browser

Google released the latest version of their popular web browser, Chrome 9, with several more enhanced features and functions as compared to the prior versions. Support for high quality games and 3D graphics with WebGL, and the integration of the Google Chrome app store, are two of them. Besides this, there is a remarkable change in the performance speed too.

Chrome App Store

Google Chrome 9 is integrated with Google’s Chrome Web Store, and users can easily download and install Web apps for the Chrome browser. You can see a large icon on Google 9’s tab page, which is the Chrome Web Store icon. This icon is not there in the previous versions of Google Chrome. Along with thousands of free applications, Chrome Web Store also contains Chrome themes and extensions.

Instant Search feature

Google Chrome 9 comes with an inbuilt instant search feature which makes the searching easier than ever before. But this feature remains disabled by default, and to utilize this particular feature, you have to enable it manually. For this, click on the wrench icon located in the top-right corner of your browser screen and from the drop-down list, select Options tab. This opens a new Options window, and you have to put a check mark in the field with the title Enable Instant for Faster Search and Browsing. Once you finish this, click OK to apply these changes. Note that, this feature only works if you set Google as the default search engine in Chrome.

WebGLsupport

Google Chrome Support, 3D graphics

Google Chrome 9

By default, Google Chrome 9 supports WebGL. This allows users to view documents with 3D content, without the need to install any additional software for this purpose. Nonetheless, websites make use of Chrome’s WebGL support to embed high-quality games and 3D graphics. To know more about WebGL, and its functions, visit the WebGL experiments web page on Google’s official website.

Improved features

The Google Chrome support team gives special attention to security and performance when launching newer versions of Chrome. Google Chrome 9 comes with several security patches and fixes, using which one can easily troubleshoot several problems within the browser. Besides this, Chrome 9 offers high browsing speed compared to the previous version, and the browser works well without showing any problems.

To know more feature and functions of Google Chrome 9, visit Google Chrome Support website, or contact their support team over the phone.

How To Use Malicious Software Removal Tool In Windows

Windows Help

Get Windows help for software issues

Microsoft Windows comes with an in-built anti-malware security software called “Malicious Software Removal Tool”, which is intended to protect the computer from malicious programs and infections. All Windows versions from Windows Server 2003 to Windows 8, come equipped with this security tool. This tool specifically looks for malware programs like Blaster, Sasser, and Mydoom and prevents these from infecting your computer. You may also use additional antivirus programs or antimalware programs, to give added security to your system. There are a whole lot of antivirus and antimalware programs available on the market, which are really effective against such infections. This tool can be accessed from the “Run” command in the Start menu. Mentioned below are steps from Windows Help guidelines to run the Malicious Software Removal Tool, to remove virus or malware infections from your computer.

Removing infections from computer using Malicious Software Removal Tool

  • Click the Start button and select “All Programs”. Further select “Windows Update” from the sub menu. This will launch the Windows Update application on your screen.
  • From the Windows Update window, locate and click the link for “Check for Updates” on the left hand side of the screen. Windows Update will connect to the Microsoft server, and check for updates available for your computer. This downloads and installs updates for the Windows operating system, as well as other related Windows applications. This includes the Malicious Software Removal Tool.
  • Once the update process is complete, you will be prompted to close this application window.
  • Now get back to the Start menu, select “All Programs”, “Accessories” and then click “Run”.
  • Type “MRT” into open text box, and press the “Enter” key, or click “OK”.
  • The Malicious Software Removal Tool will now be launched; proceed by clicking “Next”. Select the Full Scan option, which will scan your computer for specific prevalent malicious programs.
  • Let it complete the scanning. It might take several minutes to hours depending on the size of your hard disk, and the amount of data stored.
  • Once the scanning is complete, it will come up with a list of infected malwares. Follow the onscreen instructions to remove it from your computer. After the malware removal, click “Finish” to close the Microsoft Malicious Software Removal tool.

This is most effective to find malware programs. To help protect your computer from other threats like viruses and spywares, use reputed third-party security software programs. Windows help and support is available for users who have problems using the Malicious Software Removal tool.

Microsoft Windows comes with an in-built anti-malware security software called “Malicious Software Removal Tool”, which is intended to protect the computer from malicious programs and infections. All Windows versions from Windows Server 2003 to Windows 8, come equipped with this security tool. This tool specifically looks for malware programs like Blaster, Sasser, and Mydoom and prevents these from infecting your computer. You may also use additional antivirus programs or antimalware programs, to give added security to your system. There are a whole lot of antivirus and antimalware programs available on the market, which are really effective against such infections. This tool can be accessed from the “Run” command in the Start menu. Mentioned below are steps from Windows Help guidelines to run the Malicious Software Removal Tool, to remove virus or malware infections from your computer.

Start menu

Help and support for Windows issues

  • Click the Start button and select “All Programs”. Further select “Windows Update” from the sub menu. This will launch the Windows Update application on your screen.
  • From the Windows Update window, locate and click the link for “Check for Updates” on the left hand side of the screen. Windows Update will connect to the Microsoft server, and check for updates available for your computer. This downloads and installs updates for the Windows operating system, as well as other related Windows applications. This includes the Malicious Software Removal Tool.
  • Once the update process is complete, you will be prompted to close this application window.
  • Now get back to the Start menu, select “All Programs”, “Accessories” and then click “Run”.
  • Type “MRT” into open text box, and press the “Enter” key, or click “OK”.
  • The Malicious Software Removal Tool will now be launched; proceed by clicking “Next”. Select the Full Scan option, which will scan your computer for specific prevalent malicious programs.
  • Let it complete the scanning. It might take several minutes to hours depending on the size of your hard disk, and the amount of data stored.
  • Once the scanning is complete, it will come up with a list of infected malwares. Follow the onscreen instructions to remove it from your computer. After the malware removal, click “Finish” to close the Microsoft Malicious Software Removal tool.

This is most effective to find malware programs. To help protect your computer from other threats like viruses and spywares, use reputed third-party security software programs. Windows help and support is available for users who have problems using the Malicious Software Removal tool.

Displaying The System Folders In Windows Vista

Windows Vista help, system folders

Vista help and support

In Windows Vista, all the vital data files, applications and utilities are stored in the system folders. Theses files are hidden by default, to prevent accidental deletion. To view them, you must first make them visible, and this can be done by following the guidelines given below.

Windows Vista help instructions to unhide system files

  • To start off, navigate to the “Start” button. This is located in the bottom left corner of window. Clicking on this will display a list of options on your monitor.
  • Browse through the list and locate “Control Panel”. This is usually located on the right side of the Start menu. When you click it, the Control Panel main window is displayed. This window gives you access to the key features and settings on your computer.
  • You need to be careful while selecting the settings in this window. To advance to the subsequent step, select the button labeled “Appearance and Personalization”.
  • The Appearance and Personalization window is displayed immediately. Using this window, you can change the overall look of your system. Navigate to the link labeled “Folder Options”.
  • This will display the Folder Options window. This window features the viewing settings for files and folders. Locate the “View”  tab from the drop down box and click on it.
  • Now navigate to the section labeled “Advanced Settings”. Select the button labeled “Show Hidden Files And Folders”. This displays a new menu.
    Windows Vista help, system folders

    view system folders using Vista help

  • Now locate the check box labeled “Hide Protected Operating System Files”. If a check mark is present in the box beside it, simply uncheck it.
  • To advance to the subsequent step, you need to select the button labeled “Apply”. Now hit the Button labeled “OK”. This displays the important system files and folders.
  • Navigate to the Windows Vista taskbar, and select the “Start” button. As mentioned earlier, you can find this in the lower left corner of the taskbar. From the list of options, select the button labeled “Computer” To advance to the next step, the Windows Vista help and support experts recommend you double click on the main hard drive of the computer.
  • On most computers, this is normally labeled as “C:” drive. To access the system files, you need to locate the “Systemand System32” files and open them.

The instructions in this article are easy to follow and require little effort to carry out. For further assistance, contact the customer tech support number in this website.

How To Set Hotmail As Default In Internet Explorer 8?

Windows 7 Help, web based email service

Windows 7 OS

Hotmail, otherwise called as Windows Live Hotmail, is a web based email service designed and operated by Microsoft. Today, millions of computer users around the globe depend on this free email service for managing their email messages. Users can easily download the application from the official website of Microsoft. Hotmail was the first web-based email service launched in the year 1996, and later in 1997, it was rebranded as Windows Live Hotmail or MSN Hotmail.

If you are using Internet Explorer 8 for browsing the internet, then it’s possible to configure Hotmail with IE8. By setting Hotmail as the default home page in IE8, you can easily access your hotmail account. This document discusses the instructions for setting Hotmail as the default in IE8. Note that the instructions are provided by the Windows 7 Help crew, and as such will work only in the Windows 7 OS.

Steps to follow

  • Start off by launching the internet Explorer 8 web browser.
  • Then login to your Windows Live Hotmail account by providing the login information including your hotmail address and password in the provided fields.
  • Once you finish the prior instruction, check the box that reads Keep Me Signed In. Skip this step if you are using any private systems for accessing the Hotmail account. When finished, access the Sign Inbutton located at the lower part of the log in window.

    Windows 7 Help, web based email service

    Windows 7 support crew

  • Then you have to click the arrow marked icon located near to the Home tab in the top-right corner of the program’s main menu bar.
  • From the newly displayed pull down list, choose the option that reads Add or Change Home Page.
  • Now you were able to view the following selections: Add This Webpage to Your Home Page Tabs and Use This Webpage as Your Only Home Page. If you choose the first option, then Hotmail is set as an additional homepage that is opened on another browser tab. If you want to set your present homepage with Windows Live Hotmail, then you have to select the second option instead of the first one.
  • After selecting the desired option, click on the Yes tab to apply the changes effectively.

These are the guidelines from the Windows 7 Help crew that you need to be followed for setting Hotmail as default in Internet Explorer 8.

Retrieve Messages From Exchange Server Using Web Access

Outlook Express Help

Configuring Web Access in Outlook Express

The Office Outlook Web Access allows users to access their Microsoft Exchange Server mailbox using a web browser from any computer. All they need is an internet connection. One may use any web browser to access his or her Exchange server mailbox. Outlook Web Access is a boon to all those who travel and require remote access. With the help of Outlook Web Access, users can configure Outlook Express to retrieve email messages from Exchange Server. The following Outlook Express Help guidelines will help you to configure Outlook Express to retrieve email messages from Exchange Server using Outlook Web Access.

 

Configuring Outlook with Web Access to retrieve messages from Exchange Server

  • Close Microsoft Outlook if it is open.
  • Click the “Start” button and select “Control Panel” from the menu.
  • From the Control Panel window, locate the “Mail” icon and double-click to open it. You have to add a new Outlook profile by clicking the “Add” button. You will now be met with the option to enter a name for the newly created Outlook profile.
  • Next, you need to select the option “Add a new email account” and click on “Next” button. Locate the list of email servers from the window and choose “Microsoft Exchange Server” as your mail server and click on “Next” button.
  • Look for the place where you can enter the URL for the Exchange Server web access. Type the URL address there. You can see a text field labeled “User Name” where you need provide your Outlook account name. In order to verify whether you have entered the correct value, you may click the “Check Name” button.
  • Now click on “More Settings” button. From the More Settings window, click on “Security” tab. Mark the checkbox for
    Microsoft Exchange Server

    Help and support for Outlook Express

    Encrypt Information”.

  • Now click on “Connection” tab. Mark the checkbox for the option labeled “Connect to my Exchange mailbox using HTTP“. Now click on “OK” button to confirm and save your settings. Close this window and click the “Next” button.
  • Finally click on “Finish” button to end the configuration.

You have now successfully configured your Outlook Express email client to retrieve messages from Exchange Server’s web access. It may be noted that Outlook Web Access has many versions with various feature sets. If you are interested to know more about configuring and managing Outlook Web Access in Exchange Server, check Outlook Express Help menu for more useful tips.

How To Block Ip Address In Windows Vista Using Windows Firewall?

Computer Support, Built-in security feature

Computer support For Windows Firewall

Every device connected to a computer network or the internet is assigned an IP address (Internet Protocol Address), which is a unique 32-bit number. Each of these devices makes use of the IP address to communicate with each other. Routers and networking devices use these IP addresses to track the information flow and data communication between servers, hosts or client computers. If you fear someone might try to break into your network or you know a specific IP address that you want to block from accessing your network, you can make use of the built-in security feature of Windows, called the Windows Firewall to secure your network from unauthorized access.

Using Windows Firewall you may either block a specific IP address or a group of IP addresses. Blocking a specific IP address from accessing your network also restricts it from connecting to the internet. Sometimes, a user account in the network can get locked even though one is entering the correct login information. If you check the security log, you may find that it happens when the firewall scans some specific IP addresses. Blocking the activity from these IP addresses often fixes such an issue. Get your hands on Windows Firewall and configure the settings to block such IP addresses. The following Windows Vista computer support guidelines will let you finish the task in quick time.

Instructions

Computer Support, Built-in security feature

Help and support for Windows computer

  • Click on the “Start” button and select “Control Panel”.
  • Proceed by clicking “Security”, and from the list, select the Windows Firewall option.
  • Locate the option “Turn Windows Firewall On” and select it. As the “User Account Control” screen displays on your screen, click on “Continue”.
  • It might ask you to enter your username and password information. Provide the details if prompted.
  • Select the “Exceptions” tab, click on the “Change Scope” button which you see in the “Edit a Port” window.
  • Locate and select the option “Custom List” and enter the IP address that you want to block into the box provided.
  • Finally click “OK” to save the settings.

You have now successfully blocked the IP address from accessing your network. Similarly, you can provide a list of IP addresses that you want to block from your network. Windows Firewall blocks all unsolicited access to your computer, such as malwares and other malicious programs. You may avail computer support from Windows Support Center in case you need advanced help in configuring Windows Firewall.

Instructions To Remove Microsoft Paint From Your Computer

Microsoft Help

Microsoft help for MS Paint issues

All versions of the Windows operating system include a simple and user-friendly graphics or painting utility called Microsoft Paint. Using MS paint one can draw, edit or import pictures. Like other image editing programs, MS Paint too has color palettes and multi-functional tool bar. You can find MS Paint under the Windows Start menu, within the “Accessories” folder. MS Paint’s easy to use tool bars and features let users create images or edit pictures the way they want to, though with limited options. It saves files in standard formats such as “.jpg” and “.bmp”. More complicated image editing programs like Photoshop or Paint Shop Pro, use the same basic principles as that of Paint. So Paint also serves as a learning platform for users who wish to use more advanced editing programs in the future. If you would like to remove MS Paint from your computer, you could do it easily by following the below mentioned instructions. The following Microsoft Help guidelines will let you remove MS Paint from your computer.

Instructions

  • Open “My Computer” by double-clicking the icon on your computer desktop. Alternatively you may open “My Computer” from the Windows Start menu.
  • Browse to the folder “System32” under the “Windows” folder in the “C:\” drive. You may directly go to the System 32 folder by typing the folder location “C:\Windows\System32” into the navigation bar at the top of your windows screen.
  • Usually the contents of this folder will be hidden to protect it from accidental deletion, or the modification of system files. If it asks you whether you want to view the contents of the folder, click “Yes” to access the hidden files.
  • Now locate the executable file named “mspaint.exe” and right-click to open the popup menu. Select the option “Delete” to delete it from your computer.

    Microsoft Paint

    Help and support for Microsoft products

  • You may also want to delete the associated files with MS Paint application like the MS Paint help files.
  • To do that, browse to “C:\Windows\Help” folder. You will land on Windows Help folder. This folder contains the Help files required by different applications. Now locate the help files for MS Paint. You will find two help files related to Paint. Delete these two files like you did before.

Now Microsoft Paint is completely removed from your computer. Make sure you don’t delete any other system files from the System32 folder or Windows Help folder as it will have adverse effects on your computer. Advanced help is available at Microsoft Help and Support Center.

How To Remove Pages Of Microsoft Word On A Mac Computer

Microsoft help

Microsoft help for Mac computers

Microsoft Word is a featured word processing application, which is very suitable for several of your home and business works. It is a major component of the Microsoft Office Suite, yet a standalone software compatible with operating systems like Windows and Mac. I do not think there is another word processing utility other than Word, which is so popular and widely used in small-scale desktop publishing and documentation jobs. In addition, while sending text files via email, often Word files are used because a user with a computer can read a Word document easily, most of the time it is available with Windows itself.

In Mac platforms also, Microsoft Word can present an excellent performance, with a wide range of features and updates to improve its quality. The navigation tabs at the top grab special attention among these, which are very helpful in navigating through the pages as well as removing particular pages. Here I am including a few Microsoft help guidelines to remove pages of Word on a Mac system.

Steps to follow

  • First, you need to start the Microsoft Word program in your Mac system. In most of Mac computers, you can start Word by using the shortcut in the dock at the bottom of the screen.
  • Then you need to navigate to the page in the document that you wish to delete. You can scroll through the pages or you can use the Page Down and Page upkeys.

    word processing utility

    Enjoy Microsoft help and support

  • Click anywhere on the page in order to position the cursor on the page.
  • Select the Home tab. Then you should locate the Find panel, which lies at the right hand side of the screen. Next, you should click on the arrow that is at the right of Find panel. Then you have to select Go To option from the pop-up menu.
  • There is an option saying Enter page number. You need to type \page in the space beneath this. Click on Go To. The dialog box closes and all the text on the page will be selected.
  • Now press the Delete key to remove the text and the page. On a MacBook, press the Backspace key.

Word is very compatible with Mac OS and you can have detailed assistance in this aspect from many of the Microsoft help pages that are available online or in our website.