Outlook problems

You may come across some errors when you try to enable the Out of Office Assistant feature in Microsoft Outlook 2003. The error will prevent you off accessing the tool. The errors often occur when the user makes use of the application in the off-line mode. Follow the instructions briefed below to fix your issues with Outlook 2003.

Instructions to resolve Outlook problems

• Switch on the computer. Click on the Administrator account option and log in as the administrator.
• Launch Microsoft Outlook 2003 application. To open Outlook 2003 application, either click on the desktop shortcut link or click on the Outlook 2003 application icon pinned on to the taskbar. Alternatively, you can launch the application Outlook 2003 from the Start menu. Click on the Start orb placed on the bottom left corner of the home screen. Select the All programs label. From the All Programs menu, select the label that reads Microsoft Outlook 2003.
• Wait for the application to load fully. From the quick access toolbar, select the option that reads File.
• Select the Work Offline option. Outlook 2003 will now let you access the synchronized folders and files.
• Select the Tools option from the toolbar displayed on the top. From the Tools submenu, select the option that reads Out of Office Assistant.
• Review the rules and conditions. Make sure that these rules are not responsible for the cause of the problems that you are facing. For example, if you have set a rule to assign a specific number of days for the assistant to send messages, you will surely run into trouble. If you find any such rule, preventing you from sending messages, check out the next step. If not skip it.
  

  Outlook help

• Hit the label that reads Edit Rule. This will let you edit the rules. If you intend to delete any of the rules, hit the delete option. Hit the OK button to save the changes that you have made.
• Check your incoming and outgoing mail server details. Make sure that the entered settings are correct. Contact your mail server provider if necessary. It would be better to contact the technical service center of your mail service provider for detailed configuration settings.

Follow the above tips and guidelines to resolve Outlook problems with “Out Of Office Assistant” . For more assistance on the same feel free to contact our Outlook support desk.

Outlook issues

Outlook may not start after you receive the error message. Mostly these errors happen when the Outlook files get corrupt. These issues can be resolved by following simple tips. Follow the simple steps mentioned below to fix the issues with Outlook versions.

Microsoft Outlook 2010

You will receive the following error message in Outlook 2010. “Microsoft Outlook has encountered a problem and needs to close”. If you click on the link that reads view the error report, you will receive the following details mentioned below.

AppName: Outlook.exe

AppVer: 14.0.4760.1000

AppVer: 14.0.4760.1000

ModName: Kernel32.dll

ModVer: 5.1.2600.5512

Offset: 00012aeb

Microsoft Office Outlook 2007

“Cannot open your default e-mail folders. The information store could not be opened”. You will receive the above statement as the error message in Office Outlook 2007.

Microsoft Office Outlook 2003:

“Cannot start Microsoft Office Outlook. Unable to open the Outlook window”. You will receive the above statement as the error message on Office Outlook 2007.

Microsoft Outlook 2002 and Microsoft Outlook 2000

You may receive any of the three messages when you try to launch Microsoft Outlook application.

• “Unable to open the Outlook window”
• “No profile has been created”
• “The list of profiles cannot be loaded. An unexpected error has occurred”.

The above issues occur especially when you have configured your system to open the Outlook.exe files in the compatibility mode. For example, these issues may occur when you set the compatibility mode for Outlook to open in Windows 95 or Windows 98/Windows Millennium Edition.

Follow the steps below to fix the issues of cannot start Outlook.

• Search your computer and locate the Outlook.exe file. Most often, you will find the Outlook.exe file located in the C drive. But, the exact location will depend on the version of Outlook used. Following are the default Outlook.exe locations.

1. Outlook 2010

C:\Program Files\Microsoft Office\Office14

1. Outlook 2007
   

   fixing Outlook

C:\Program Files\Microsoft Office\Office12

1. Outlook 2003

C:\Program Files\Microsoft Office\Office 11

1. Outlook 2002

C:\Program Files\Microsoft Office\Office 10

1. Outlook 2000

C:\Program Files\Microsoft Office\Office 9

• Right click the Outlook.exe folder. From the drop down, select the label that reads Properties.
• Click on the compatibility tab. From the compatibility tab uncheck the box next to the label that reads Run.
• Hit the OK button to save the changes made and exit.
• Restart Microsoft Outlook.

Keep up with the above steps to fix cannot start Outlook issues. For more assistance and support on the same, feel free to drop in to our blogs and forums.

Email options in Windows Phones

This is the era of Smartphones, and Windows Smartphones are getting more popular by the day. On your Windows Smartphone, you can configure your email with Outlook, or any other email client. For this, you need to change your Outlook email setup. In such phones, you are able to send and receive mails without Outlook using the POP and IMAP servers. The following instructions might be helpful to using this feature on Windows phones.

Information Required to Configure Your Email Account

To set up an account in any of the email software, you should know some basic things first. You should know your email address, password, incoming POP or IMAP server and outgoing SMTP mail server. Using the above information, you can configure your email service with any email software. You can configure the email with your Windows Smartphone as well. Sometimes you need to add some extra settings, such as port settings and security settings. You can contact your email service provider to know more about the configuration of your Outlook email setup.

Configure Your Email Account with Windows Mobile

It is easy to add your email account to a Smartphone that runs on the Windows OS. The following instructions might be helpful to you with getting this job done.

Steps to Follow

Outlook support

• First of all, you need to open the Start menu and select Messaging. From the messaging menu select the Setup E-Mail option.
• On the next screen, you might need to enter your username and password. After doing that, click “Next”. Now the messaging application tries to configure the correct settings for your email account. If you are a Gmail user, things are easier, as all applications are already configured with the correct settings for Gmail.
• When you see the “Settings Found for” notification, click “Next”. Then, enter a Name and an “Account Display Name”. You can input any name that you like into these two fields.
• As you click “Next”, you will be directed to the Final Screen, and on this screen, you can set how often the phone syncs with the mail account, and you can even select this as a manual.
• After you change all the settings for the email software, tap on the “Finish” button to save all your email settings.

If you follow the above instructions, you can easily send and receive emails in Windows phones. Make use of the above instructions to have a good mailing experience even without Outlook Express.

Outlook Support

Microsoft Outlook imports the user’s nickname cache into a hidden message in your default message store when you attempt to launch the application for the first time, or try to configure it. The nickname cache file will be named as profilename.nk2. Outlook renames the file to profilename.nk2.old, once it is successfully imported. This is a single time process and the nickname cache will not be imported anymore with any further launch of the application. Outlook 2010 maintains your nickname cache by making changes to the hidden message in your default message store. It does not use the .nk2 file for maintaining your nickname cache.

So if you are looking forward to import a nickname cache file into your Outlook 2010 even after the initial cache importing process, you can follow these Outlook tech support guidelines to easily complete the task.

Instructions:

• Navigate to the location %appdata%\Microsoft\Outlook using Windows Explorer, and make sure that the .nk2 file is in present in the folder
• Also make sure that the .nk2 file you just located has the same name as the Outlook 2010 profile you are currently working upon. You can make use of these steps to know the profile you have currently opened.

1. Open the Control Panel window by clicking on the Start button and selecting the Control Panel icon from the menu that pops out.
2. In the new window, double click on the Mail icon to open it.
3. Navigate to Show Profiles in the mail setup dialog box which will list out all your profile information.

• Open the Run tool from the Windows Start menu.
• Type outlook.exe /importnk2 into the text box titled Open, and then click Ok to continue. This action will successfully import the .nk2file into your Outlook profile.
  

  Outlook help options

• Once the import process is completed, the existing nickname cache which is currently stored in your mailbox will be merged with the files that were imported.
• We have already discussed that the .nk2 file is renamed with a .old file name extension when your Outlook 2010 is launched for the first time. So remove the .old file name extension if you wish to import the .nk2 file again.

You can easily import a nickname cache file into your Outlook 2010 by following the above given instructions. If you need further assistance, you can get in touch with the Outlook tech support team.

Outlook settings

Microsoft Outlook allows its users to add pictures, logos etc as signatures. Signatures and hyperlinks will give the email messages sent from your device a professional look. Follow the steps briefed below to set Outlook signature with a logo & hyperlink.

Outlook settings instructions

• Launch Microsoft Outlook 2003 application on your device. To launch the application, click on the Start button placed on the bottom left corner of the home screen. Alternatively, you can launch the Start menu by clicking the Start key on the keyboard. From the Start menu pop up, select the label that reads All Programs. The All Programs submenu will list down all the programs and applications installed. From the programs list select the application that reads Microsoft Outlook. You may also launch the same by clicking the desktop shortcut label or the taskbar plug in.
• Open the new message window. To open the new message window, either use the New button or the keyboard shortcut Ctrl and N.  You will find the New button placed on the upper left of the Outlook home screen. From the dropdown, select the label that reads Tools. From the Tools dropdown, select the label that reads Preferences.
• This will launch the preferences window. From the Preferences window, select the tab labeled Message. You will find the same placed in the Include group.
• To add signatures click on the label that reads, Signature and then the option Signatures. Alternatively, to add signatures click on the label that reads Mail Format. From the Mail Format window, select the label that reads, Signatures.
• Hit the New option on the E-mail Signature tab.
• Enter the name and the signature that you want to add. Hit OK after you have entered your Signature details.
• You may also add pictures as your signature. To add pictures, click on the Insert Picture option in the Edit Signaturesection.
  

  Outlook help

• This will launch the Insert picture window. Browse through the file systems and locate the logo / image that you intend to add. Right click the logo and hit the Insert option to add the image.
• Enter the Website URL you want to add. Make sure that you follow the format : http://www.mysite.com
• Hit the OK button to save the changes made and to exit the setup.

Keep up with the Outlook settings instructions to set up your Outlook signature with a logo & hyperlink. For more assistance and support on the same, feel free to contact our Outlook help desk.

Outlook Repair Tools

Microsoft Outlook is an email client that stores the saved or archived email messages in the PST format. Over time, these files can get corrupt with malicious file attacks or with size factor. The PST files can get corrupt especially when the file size exceeds the 1-gigabyte size. You may have trouble in opening the folder or the files stored in it as a result of corrupted PST files. You will have to use the Outlook repair tool to fix the issue with the corrupt PST files. Follow the simple guidelines briefed below to fix the corrupt PST file issues.

Instructions to repair Emails & PST Files In Outlook

• Launch Microsoft Outlook on your device. To open Microsoft Outlook, click on the Microsoft Outlook desktop shortcut icon or the taskbar plug in. Alternatively, you can launch the application from the Start menu. To launch the Start Menu, click on the Start orb on the taskbar. Select the label All Programs from the Start menu. From the sub menu, click the option Microsoft Outlook.
• Re-launch the Start menu. From the Start menu pop up, select the label that reads My Computer. Alternatively, you can launch the file explorer window by using the desktop shortcut Window key + E key.
  

  Outlook Repair Tips

• Browse into the C:\Program Files\Common Files\System\MSMAPI\1033 folder.
• From the C:\Program Files\Common Files\System\MSMAPI\1033 folder locate the label that reads scanpst.exe. Double click the label that reads scanpst.exe to launch the recovery tool.
• Press the Browse button. Scroll down the folder and highlight the PST file that you want to repair. Click on the OK button to make the selection.
• From the dialogue box, select the Start button to initiate the scanning process. The scan will initiate a system scan and will look for PST file errors. The scan process will take some time to finish and will depend on the file size.
• Select the Repair button when prompted to initiate the repair process. The repair option will recover all the possible email data.
• Depending on the size of the PST file that is being repaired, the repair process may take hours to finish.

Keep up with the instructions mentioned above to recover emails & PST files in Outlook. For more assistance on the same, feel free to contact our technical helpdesk or our Outlook repair desk. Feel free to reach us any time on our 24/7 toll free helpline number. Send us your feedbacks and comments about the same.

Outlook Repair

Microsoft Outlook uses PST (Personal Storage Table) to store all the saved and archived Email messages on your system. Outlook saves every update, optimizes the PST files for future use, and keeps it off corruption. But, when computer loses power while Outlook is open, or when the size of the PST file saved exceeds the 1 gigabyte size mark, the PST files can get corrupt. Follow the steps below to use Outlook PST file repair tools to repair Outlook Email.

Outlook repair instructions

• Close Microsoft Outlook. To close the Outlook applications running in the background, launch the taskbar manager. Select the applications that you want to close.
• Launch My Computer or Computer folder.  To launch the My Computer window, open the Start menu by clicking the Start orb placed on the bottom left corner. From the Start menu, select the label that reads My Computer. Alternatively, you can launch the File Explorer using the keyboard shortcut Window key + E key.
• If running Outlook 2010, open the location C:\Program Files\Microsoft Office\Office14 folder in Windows Explorer. If you are using the older version of Outlook, say Outlook 2007, navigate to the location C:\Program Files\Microsoft Office\Office12.
• From the Outlook setup folder, open the file Scanpst.exe. Hit the Browse button in the new window. Scroll down the new window and find the corrupted PST file folders. Outlook by default stores the saved email files with the Name of User as the file name. Right click and highlight the PST file name. From the drop down, select the option Start.
  

  Outlook pst Files Repair

• The Start option will initiate the scan process and will look for damages or corrupted PST files. The scan utility will return the details of the damaged or corrupted PST file folders.
• Hit the Repair option after the PST scan utility tool returns the details of the damaged and corrupted files. Depending upon the size of the file and the number of email messages stored inside the PST file folder, both the process scan and repair may take a few minutes to a couple of hours to finish.
• Restart Microsoft Outlook after the repair process finishes.

Follow the above steps to repair Microsoft Outlook PST files and folders with ease. Send us your valuable feedbacks and queries about the same. You may also drop into our Outlook repair and support blogs and forums for help.

Outlook problems

Microsoft Outlook offers personal management tools and business applications that allow the user to manage their contacts, tasks, etc. Microsoft Outlook features something called Inbox Repair Tools to repair the damaged and corrupted .pst files. Follow the simple tips briefed below to diagnose and fix common program issues.

Instructions to fix Outlook problems

Use the Inbox Repair Tool

• Close Microsoft Outlook. Click the Start button placed in the bottom left corner of the desktop home screen, to launch the Start menu. Alternatively, you can launch the Start menu using the window key.
• Select the option labeled Find in windows XP. Enter the search word scanpst.exe into the Search for Files and Folders search space. You will find the search space located at the bottom of the Windows Vista or Windows 7 space. Press the Enter key to initiate the search.
• The search will return you the scanpst.exe file location. Open the scanpst.exe file. This will launch the inbox repair tool.
• Hit the Browse button. Browse through the folder and find the Outlook personal folders file. Select the Outlook personal folders file.
• Hit the Start button to initiate the repair process. Initiate the scan process. The scan process will return the damaged files and folders.
• Hit the Repair option to repair the problems found. Hit the Restart option to restart the Outlook repair process.

Fixing Outlook problems using Detect and Repair in Outlook 2003

Outlook help

• Start Microsoft Outlook. To open the application, double click the desktop icon, or the task bar plug-in shortcut. Alternatively, you can open the application from the Start menu. Click on the Start orb placed at the bottom left end of the home screen. You may also launch the Start menu by clicking the Windows hotkey. From the Start menu pop up, click on the label that reads, All Programs. From the All Programs submenu, select the label that reads Microsoft Outlook.
• Navigate to the Help window. Launch the Detect And Repair window. To launch, select the label that reads Detect and Repair. Place a tick mark in the box next to the label that reads Discard My Customized Settings and Restore Default Settings. This will restore Outlook back to its original settings.
• Restart Outlook after you finish repairing all the data.

Follow the repair measure to fix the issues with Outlook. For more support and assistance on the same, feel free to contact our help and support centre.

Move Outlook settings

If you are an Outlook user, knowing how to move your Outlook settings to a new profile will be extremely useful. Even though this procedure sounds a bit difficult, you can do it successfully by following the correct set of instructions. This article will guide you through this procedure.

Tech support instructions to change outlook settings

1. First of all, you need to bring up the start menu by clicking on the Windows “Start” button.
2. Select the option which says “Run” from the start menu.
3. Enter “Regedit” without quotations and hit the “Ok” button. This will open up the registry editor window.
4. Click on the option “File” from the main menu of the registry editor.
5. Select the option which says “Export” from the file menu, and provide a name of this backup file.
6. Select the option which says “Registry Hive File (*.*)” from the drop down menu which says “Save as type”.
7. Hit the button labeled “Save”. Doing this will store a backup copy of your registry settings which you can latter make use of in cases of accidental deletion of registry keys while following the instructions mentioned below.
8. Continue with this procedure by double clicking on the “+” symbol which you can see next to “HKEY_CURRENT_USER” to expand the tree.
9. Following which you need to select “Software” > “Microsoft” > “Windows NT” > “Current Version” > “Windows Messaging Subsystem” > “Profiles”.
10.  Now you need to right click on the option titled “Outlook”, and click on “Export”. Provide a name to the registry file and save the same to a memory card, flash drive, or disc.
11. Connect the removable media to a new computer. Hit the “Start” button, and select “My Computer” from the start menu. Navigate to the location wherein the file is saved. Copy and paste the file to the desktop of your new computer.
12. In order to import the profile information of your Outlook 2007 into the registry, simply double click on the file.
    

    Transfer Outlook Settings

13. Click on “Start” > “Control Panel” > double click on the icon titled “Mail”.
14. Select the option labeled “Show profiles”. Select the profile name that represents the profile that was configured on the old computer by clicking on it.
15. Select the option “Always use this profile”.
16. Finally, open your Outlook 2007. Click on the option “Send/Receive”. Enter your password when prompted to do so.

Those were the steps to transfer Outlook settings to a new profile. For further details contact the tech support team.

Support for Outlook 2007

One of the most popular email programs, used worldwide, is Microsoft Outlook developed by Microsoft Corporation. This email program comes with the Windows operating system, as a part of Microsoft Office suite. The interesting feature of this program is that is allows many additional features besides the normal sending and receiving of email messages. Using the Outlook program, you can manage features like contacts, calendar, schedules, etc. The alert system is a rarely used, but still an important tool that reminds you when you receive a new email or updates, when the program is running in the background. This desktop alert feature in Outlook keeps you informed, and gives access to new notifications immediately.

The Outlook alert may be set off when you receive a new email, a task request, or new meeting alert. The default settings in Outlook set the alarm on, and so you will access this feature if you have the default settings. If the settings are changed so that the alarm is turned off, or you wish to bring some default alarm settings in your computer, you can easily bring the necessary settings by following the tips under Outlook tech support, which are discussed below.

Steps to Follow

• Start the Outlook program to bring the necessary settings. To do so, go to the Start menu located at the bottom of the screen, and click on the All Programs option. Select Microsoft Office and click on Microsoft Office Outlook 2007.
• On the top of the Outlook screen, click on the Tool menu, and select Options.
  

  Desktop Alerts using Outlook

• Go to the section marked as Email, and select the Email Options button.
• Locate and click on the button marked as Advanced Email Options in the Message Handling group.
• Locate and check the box labeled Display a New Mail Desktop Alert, to enable the desktop alert.
• In the section When New Items Arrive in My Inbox, click on the button labeled Desktop Alert Settings.
• Adjust the slider in the Duration option to set the alert duration, and in the Transparency option to set the degree of alarm transparent or opaque. The Preview button will let you preview the alert.
• Click on the OK button in the Desktop Alert Settings, Advanced Email Options, Email Options and Options windows, to finish the alarm settings.

Following these Outlook tech support steps will help you bring the necessary changes to your alarm system in Outlook.