Category Archives: Windows 7 support

Enabling Windows Script Host In Windows 7

Windows 7 Support

        Windows 7 Functions

Windows Script Host is one of the features in Windows 7 that helps in running small java scripts and Microsoft Visual Basic scripts. Files with extensions such as .VBS, .JSE and .WSF are executed by the Default Windows installations in association with Windows Script Host.

In order to prevent the user from installing or running harmful scripts, some of the system administrators see that this feature remains disabled. Whenever you need to execute a program, you need to enable the Windows Script Host. Do this only when you are sure that the program and the source are safe. Here are some Windows 7 support tips to enable Windows Script Host.

Instructions To Enable Windows Script Host In Windows 7

  • Click on the Start menu on the desktop, then type Regedit in the search bar and hit Enter. This opens the Registry Editor.
  • It is very easy to navigate in this window with the help of the registry keys available to the left of the window. Use your arrow keys to move back and forth.
  • You need to locate the path HKEY_CURRENT_USER\ Software\ Microsoft\ Windows Script Host\ Settings. With the help of the arrow key move to HKEY_CURRENT_USER key and press the right arrow to open the folder. You will see subfolders, from which you need to move to Software key, and then press the right arrow key to open the folder. Expand each folder until you find the key named Settings.
  • Click on the Settings key, to the right of the window you will find many entries. Out of them, you will find an entry with the
    Registry Keys

                 Windows 7 Help

    label Enabled, which has a value 0. When the value is zero, it means that it is not enabled. Right click on the entry and clear the value. Now you need to click Yes to enable Windows Script Host.

If you are not able to find the value in HKEY_CURRENT_USER\ Software\ Microsoft\ Windows Script Host\ Settings, then look for the intended value in the location HKEY_LOCAL_MACHINE\ Software\ Microsoft\ Windows Script Host\ Settings. For more Windows 7 support on the same, contact our tech support desk.

You need to follow the instructions correctly without any deviation from what is stated above. Since registry keys are one of the most sensitive files in the operating system, you need to be very careful. It is best to get help from a technically sound person to enable Windows Script Host if you are  a novice, so that you can avoid any unwanted events happening in the computer.

Windows 8 Gets New Safe Functions, But Not Windows 7

Windows 7 support

                 Support for Windows 7

Microsoft has always been very keen in releasing updates for their products and software so that they will work without any flaws and problems. According to Joseph Moti, a security researcher, by releasing some patches only to its latest operating system Windows 8, the tech giant has made Windows 7 a lot more exposed. Moti actually said this by referring to the fact that company added certain functions to Windows 8 but at the same time, it has been omitted from Microsoft’s previous operating system, Windows 7.

The creation of a comparison tool named DiffRay by Marion Marschalek, a malware analyst and Moti, lead this discovery. They conducted an analysis and found out that the code libraries intsafe.h and strsafe.h in the OS were missing some relevant functions.  It is these code libraries that help the developers stop the security attacks. According to Moti, these functions, commonly called Safe functions, were not included in the Windows 7 OS, considering the cost and this decision to exclude these functions may lead to zero day vulnerability in the future.

Moti said to The Register, “Why is it that Microsoft inserted a safe function into Windows 8 [but not] Windows 7? The answer is money–Microsoft does not want to waste development time on older operating systems… and they want people to move to higher operating systems.” Here, Moti specified the intentions of Microsoft towards the previous operating systems.

Windows versions

                   Windows 7 updates

Hackers all across the world have already started analyzing the new updates released by the company so that they can easily exploit these security vulnerabilities in the future on the old OS versions.  Microsoft constantly tries to defend against these attacks by intentionally minimizing the amount of information released regarding the updates.

In addition, analyzing the changes that Microsoft introduces in the various Windows versions will help the hackers get an idea about the possible security flaws present in them, which may or may not help them to design the attacks on other versions. As Microsoft increases the release of updates associated with Windows 8 operating system to add security and features, it is sure that this will be another area that hackers will explore.  Therefore, by keeping this in mind, it is necessary for Microsoft to give equal priorities for all their operating systems.

For more information, contact our support team. Our support team will be able to help you in clearing any of your issues associated with Windows 7 OS.

Microsoft Warns People About The Nearing End Of Windows 7 Mainstream Support

Windows 7 Support

                  Windows 7 Help

Windows XP stopped receiving security updates from Microsoft from 8th of April this year. The decision had created huge public outcry from many parts of the world, especially from the third world countries where more than 90 percent of the PCs are powered by the operating system. Now, the tech giant has released another report stating that it is preparing to stop mainstream support for its most popular operating system Windows 7. The report has created tensions among millions of users as well.

According to a recent report, Windows 7 has secured more than 51 percent of the total Windows market share. Hence, the decision to end mainstream Windows 7 support is certainly going to affect all these users.

As per Microsoft’s support policy for operating systems, an operating system will receive five years of mainstream support from the company from the date of official release. Following that, users will be eligible for another five years of extended support. During this period, the range of support options will be limited as against the mainstream support. During mainstream support, users get free technical assistance, security updates, patch fixes and the likes.

If the OS gets corrupted, users can get it replaced for free of charges during the mainstream support period. Conversely, extended support does not guarantee any such options. Users will get free security updates and hot fixes anyway but technical assistance will be chargeable.

Patch Fixes

            Windows 7 Os

Microsoft pointed out that Windows XP received five years of mainstream support as well as five years of extended support. The support for the operating system was pulled away when stipulated timeframe reached the end. The tech giant said that it had no plans to amend its support policy. Currently, Windows Vista is the only operating system that is under extended support. By the end of 2015, Windows 7 will join Vista. However, Vista will be thrown out of the extended support by 2016 while Windows 7 will continue to receive the updates until 2020.

Microsoft stated that it issues frequent warnings about the ending of mainstream support for its operating system to make people informed about its plans in advance so that no one will have to be in a hurry when the end data arrives. Moreover, it lets them upgrade their OS in advance.

Sources privy to Microsoft foresee that Microsoft may not make any change in its Windows 7 support policy despite the huge number of folks using the OS. Anyway, there are still 6 years more before you say goodbye to Windows 7 forever.

An Overview Of Windows Home Server

Windows 7 Support

            Windows 7 Help

You may have heard of the Windows Home servers. The Windows Home Server supports shadow copies on the external hard drive of the user. As the Windows 7 stores its shadow copies on the boot drive, if a Windows 7 drive fails, the shadow copies are also lost. Fortunately, the Windows Home Server will be able to restore an entire dead drive.

Windows Home Server is able to mirror the folders that are stored on the server using Folder Duplication. When the user turns on duplication, the WHS maintains two different copies of all the files that are present in the folder and these copies are saved on two different hard drives. The Windows Home Server will be able to regenerate the exact copy of the drive in the event of a system crash. If you wish to turn on duplication, you will have to open the WHS Console, click on the Shared Folders tab located at the top, then right-click the folder and select Properties.

The users can make the Windows Media Player (WMP) program rip music directly into the Windows Home Server Music folder to save space on the hard disk drive. You can set up the WHS Music folder as part of the Music library to make finding of music easy for Windows Media Player and Windows Media Center.

In the same manner, you can have the Windows Live Photo Gallery store the pictures in your camera and save them directly on the WHS. This was confirmed after contacting the Windows 7 support team.

Folder Duplication

              Windows 7 OS

The users can make use of it to log into their network from anywhere in the world. If you are running Windows 7 Ultimate or Professional, you can make use of the Remote Access feature in Windows Home Server to access your network through an Internet Explorer web browser.

The users will be able to easily create different folders on the server for their taxes, or anything. When the users add these folders to their Documents library, the Windows 7 OS treats them as though they were sitting on their PC. If you wish to make a shared folder, you can click on the plus sign Add icon, located in the Shared Folders on the Console.

If you wish to know more about the steps to create shared folders in the Windows Home Server, you can contact the Windows 7 support team.

Installing A Printer In Windows 7

Windows 7 Support

         Windows Support

In the Windows 7 operating system, it is very easy to install a local printer. The operating system will do most of the installation job for the user. It will do the tasks from recognizing the printer to installation of the necessary drivers. Unlike the previous versions of the Windows operating system, it is better not to install the software that came default with the printer. A local printer refers to one that is plugged directly to your computer. It is the simplest way to install a printer and it is the only option that you have, if you do not have a network.

When the user plugs the connector of the printer into the USB port of the computer and then turns the printer on, Windows 7 OS is supposed to notice a new device and will let the user know that it is installing the drivers. When the installation is finished, you are done. The user does not have to do a thing except to plug in the printer and turn it on. If the printer is installed correctly, you will not have to install the printer manufacturer’s software, no matter what the instructions in the box may say. Besides, most of the printers come with an installation CD with it. You do not have to worry about this CD either.

Device Stage's Device

             Windows 7 Help

You can note that this is different from the process for the previous versions of Windows OS. When the printer is installed correctly, it will appear in the Device Stage’s Device and Printer window. You can select Start Devices and Printers to take a look. If a printer is too new or too old, this streamlined installation process may not work properly. The Windows 7 OS may not recognize the printer or may have issues in finding the driver. If this is the situation, you can use the CD that came with the printer or you may go the website of the printer manufacturer and then download the latest driver for the printer.

If you wish to use an old-fashioned parallel or serial cable (opposed to a FireWire or USB cable) to connect the printer, you will have to install the printer manually. Before doing this, ensure that you have the manufacturer’s instruction manual and follow the instructions religiously. If you need more assistance for installing the printer, you can contact the Windows 7 support team. The Windows 7 support technicians will help you install the printer without encountering any errors.

Windows 7 Users Should Install The April Patch To Receive Future IE Updates

Windows 7 Support

       About Windows 7 Critical Updates

Microsoft has a habit of classifying some of their updates as critical and making its installation compulsory for receiving future updates. They did it with service package updates for Windows XP and Windows Vista, and now, they are applying the same policy for Internet Explorer in Windows 7.

The April update for Internet Explorer classified as critical

The official Windows 7 support has only a few more months left in its mainstream support period and after that, it will receive five more years of extended support. Therefore, Windows 7 OS users do not have to worry about Windows 7 security updates for a while. However, according to Microsoft tech support center, future updates for Internet Explorer application will not be available to Windows 7 users unless they install the update released on April 8, 2014.

This information was included in one of the security bulletins published by Microsoft on their tech support website. They did not make any big announcements about this, but online magazines and tech forums have noticed the point and are trying to bring this issue to the attention of current Windows 7 users.

According to these reports, Windows 7 support and updates will continue until the final day of its retirement, but the Internet Explorer patches will be absent from the list, as long as users do not install this said IE update. So, if you are using Internet Explorer browser in Windows 7, then you will have to install the IE update 2950467 to receive future patches.

Windows Vista

                Contact Windows Support

Of course, you do not have to be bothered about this at all, if you are using some other browser applications like Google Chrome or Mozilla Firefox. You might not even notice the updates for IE being installed when you update the OS, as they are available only to the updated IE version.

Microsoft should find a way to club this essential update with all the future IE updates by monitoring the updates installed in a system. This will reduce the inconvenience to the users, who might not even be aware about this so-called critical update. Interestingly, this can be done with the update wizard in the Internet Explorer, which takes the user to the critical updates and then to the new updates.

If you have any doubts or queries about this critical IE update, get in touch with our tech support team over the toll-free number for more information.

Internet Explorer 11 Now Available For Windows 7 OS

Windows 7 support

Windows support

The touch friendly interface of the Windows 8 OS is such a big leap from the previous versions of the Windows OSs that many of the computer users chose to stick with the Windows 7 OS. It seems that Microsoft is not leaving those holdouts behind. They have now released a version of the Internet Explorer 11 that can be installed in the Windows 7 operating system.

Internet Explorer 11 for the Windows 7 OS is available for download in 95 countries. This version includes the same performance, stability, and security improvements that the Windows 8.1 has enjoyed in the past few weeks. As per Microsoft, the real world websites load 9% faster than the Internet Explorer 10 and 30% faster than the other competing web browsers. This is achieved by the better JavaScript performance of the web browser.

Roger Capriotti, who is the senior director of marketing for Internet Explorer said, “The engineering team has worked to make every subsequent version of IE faster than its predecessor.” “Everything from tapping into things like hardware acceleration — where the GPU is used to hardware-accelerate the browser — to making the fastest Javascript engine on the market” he added. Microsoft also claims that Internet Explorer 11 has more effective security tools, citing the statistics from NSS Labs. In one of the recent studies, the information security firm has said that Internet Explorer blocks 92% of the phishing and malware attacks.

better JavaScript performance

Windows 7 OS

IE users in Windows 7 will also benefit from the expanded standards of the version 11. WebGL is supported in this version and it gives the developers more flexibility to make highly visual websites. Internet Explorer 11 also supports device awareness and HTML 5 drag and drop option. This will allow a web designer to make a website that knows the orientation of the device in which it is running. This was confirmed after contacting the Windows 7 support team.

Microsoft has also made an IE 11 test site, a hub of links to the web pages that showcase the new features of the recent web browser version. Capriotti said, “We were approached by a man named Dan Church who was looking to bring Hover back.” “Dan was a child in the ’90s, and the game was one of the things that drove him to be a software developer. He had worked to re-create the gameplay for the web,” he added. If you wish to know more on the features of Internet Explorer 11, you can contact the Windows 7 support team.

Resetting The Wireless Adapter

Windows 7 support

                            Windows help

Does your WiFi signal keep dropping unexpectedly? Or have you lost the range of the signal you’d been using? There are many reasons that cause these issues to occur. The most prominent caused would be a driver problem with your WiFi card, or there might be something wrong with the WiFi router you are currently using. Other symptoms of a malfunctioning Wireless adapter can be a low internet connection speed, or a complete inability to connect to the Internet.

There are still other problems like the inability to connect to the WiFi network at all. If you are experiencing similar issues the best option you can adopt is resetting your WiFi adapter. Many of these issues typically can be resolved easily by resetting the adapter. If after resetting your adapter you are having issues you can try contacting Windows 7 support.

Here are a few pointers, which can help you on how to reset your WiFi adapter.

  • Go to the Start menu on the bottom left corner of your desktop. A pop-up menu will appear. Navigate across the menu and locate the Control Panel. Alternatively, you can get access to the Control panel by typing Control panel in the Windows Start menu search box.
  • Type adapter in the Control Panel Search Box located on the top of the window. Select the View Network Connections option present in the Network and Sharing center.
  • Now locate your Wireless Adapter and right click on it.
  • A popup menu will appear. Select the Disable option in the menu. You will have to wait a few seconds for you wireless adapter to get disabled. Once your wireless adapter has been disabled, a grayed out icon will appear instead of the normal icon.


                             Keep losing Internet

  • Now that you have disabled your adapter, proceed to enable it again by selecting the Enable option.
  • This procedure will successfully reset your wireless adapter. Now inspect whether your wireless adapter is functioning again, visit a webpage using any web browser, and check if your connection issues have been solved.

If you still have issues with connectivity, see if this is solved by resetting your modem. A modem can be easily reset by unplugging it from the power source, and reconnecting it. If the problem persists, it means that either there is a major hardware malfunction, or that something is wrong with your internet service provider. Contact Windows 7 support and see if they can help you eradicate these issues.

Learn How To Add Firewall Exception For Programs In Windows 7

Windows 7 Help

      Help and support for Windows 7 issues

With the launch of Windows 7, Windows Firewall has become more powerful and yet more flexible and user-friendly than its previous versions. Many of its shortcomings have been rectified and upgraded with more features, so as to provide maximum protection for your computer. It helps protect your computer from hackers, and other malicious programs.

In Windows 7 Firewall, you have the option to customize different settings like the protection and notifications to suit your network profiles, such as Home, Work and Public. In Windows 7 Firewall, there is a list of allowed programs, which can send information to and from your computer through the Windows Firewall. So if you want a particular program to access the internet, simply add that program to this list, so that the Firewall does not block it. By making exceptions for some programs, Windows Firewall lets them freely send and receive data on the computer network. Certain programs like file sharing applications require such exceptions to be set in the Firewall to provide complete functionality.

The below mentioned Windows 7 Help guidelines will let you know how to add exceptions in the Windows 7 Firewall.

Adding Firewall exception for programs in Windows 7

  • Click on the Start button and type firewall into Search box. It will come up with a list of results out of which you need to select Windows Firewall from the Control Panel section of the search result.
  • Locate the Allow a program or feature through Windows Firewall option, which is on the left side of the computer screen, and click on it.
  • Now go to the top of the screen and click on the Change Settings option. If you are prompted to enter your administrative password by the User Account Control service, provide the information.

    Firewall exception

                        Configuring Windows 7 Firewall

  • Navigate through the list of applications and programs that are currently running on your computer. If you want to add exceptions for certain programs so that Windows Firewall doesn’t block them, simply mark the checkbox next to each of the programs to include them in the list of allowed programs.
  • Also select both Public and Private networks so that an unrestricted communication is established. If you want communication to take place only on trusted networks, select the network option as Private.
  • Finally click the OK button to apply the settings to the Windows Firewall.

Go through the Windows 7 Help menu, or visit the Windows Support Center to learn more about Windows Firewall and its different configuration settings.

Tutorial To Add A USB Four-Port Hub To Windows 7

Windows 7 support, installation process

Windows 7 support team

If you are a computer user who needs to work with multiple peripheral devices, you might find the number of USB ports on your system inconvenient. Follow the instructions below, given by the excellent Windows 7 support team, if you want to add a USB port hub on your computer. Adding one will ensure that you have more peripheral devices to work with on your system. The instructions given below are easy to understand, and you will be able to finish off the installation process within a matter of minutes.

Instructions to add a USB four-port hub to Windows 7

  • Switch on the computer and then make sure that at least one USB port on your computer is free. Click on the “Safely remove hardware” button displayed on the Windows 7 task bar of your computer. Clicking on this icon will ensure that the device has properly shut down in your computer. When prompted by the computer, ensure that you properly unplug the device from the port.
  • Connect the USB hub to the power outlet, which is not necessary in certain cases such as for all four-port USB hubs. It is needed to be noted that many hubs are powered from the connection to the computer.
  • Insert the USB plug from the four-port USB hub into the USB port located on the computer.

    Windows 7 support, installation process

                         Windows 7 support and help

  • Wait some time, as the Windows 7 system will need some time in order to detect the device connected to it, and then make sure that you install the necessary drivers to configure the USB ports in the hub.
  • Once you have successfully installed the driver software to the computer, you will be able to connect different varieties of peripheral devices, such as a mouse, mp3 player or digital camera, to the ports on the USB hub.

These are some of the instructions that you need to follow in order to add a USB four port hub to your Windows 7 computer. The instructions given here are provided by the excellent and ever reliable Windows 7 support team. The instructions given here are simple and easy to follow, and if you need more information on this matter, you can contact the support team at Windows.