Tag Archives: Windows 7 Help

Microsoft Recommends Uninstalling The Faulty Updates

Windows 7 help

         Windows update problems

Windows 7 users, who believed Blue Screen of Death (BSOD) were a thing of the past, were in for a surprise after downloading the recent update patches. The update, identified as MS14-045 in Microsoft’s numbering, was originally designed to fix three separate flaws, went rogue after installation for many users. Originally designed to seal the vulnerability in Windows kernel and Fonts, the update caused the PC systems to have the blue-screen error. To know about the issue, contact our help team.

MS14-045 started showing errors after the release, generating Stop 0x50 error on some systems, mostly 64 bit version of the Windows 7 Operating System. As can be expected, this caused outcry from these Windows 7 users, who found no way to boot back to their system.

An excerpt from the Microsoft’s support discussion forum, which details issue, “Installation went smoothly. After rebooting everything worked fine. But when I shut down my notebook and switched it on a little later it came up with a blue screen with a Stop 0x50 in Win32k.sys. I could not even boot into safe mode as Windows failed to start no matter which mode chose.” The user, identified as ‘xformer’, was not alone as the thread contained nearly 380 messages from irate users detailing their issues and asking for solutions. The very fact that the page has been viewed 50,000 times details the gravity of the situation!

64 bit version

             Windows blue screen

The only way that some users were able to regain control of their computer was using the System Restore feature to roll back to a previous date. This however, requires the user to boot using the original Installation media. Then, the user has to select Safe Boot option and run the System Restore feature. Many other users were grappling with this solution as several other issues popped up.

Lately, Microsoft has been releasing several buggy updates, which is a major cause of concern for the corporate clients. The whole concept of Patch Tuesday is to enable Business PCs to update their PCs. Because of the recent mishaps, most users are dreading the patches fearing system instability. Until Microsoft figures out their mistakes and does more testing for their updates, it is best to disable the Auto-update feature. It is better to only download the updates after it has been ascertained that the updates have not caused any issues for the fellow Windows users. If you are facing any similar troubles, you can contact our help team to recieve help.

Using The System Restore In Windows 7

Windows 7 Help

       Windows 7 System Restore

If your computer has been acting strangely or going slow for a while now, there is a way to bring it back to a condition where the performance used to be satisfying. This is possible by using the System Restore option in your Windows computer. Such options in Windows 7 help stave off data loss. Here is an explanation of how System Restore works on your computer.

Using System Restore in Windows 7

System Restore creates markers of the setting configurations in the PC, without bothering you about it. As a result, if you choose to use System Restore, there is going to be a list of older points that you can move back to. There is also the option of using more than a single restore point if there is some specific state that you want to go back to. Here’s how to use the feature.

Steps to follow

  • Hit the Start button on your Windows 7 computer, and type in System Restore in the Search bar. Select the first result that you see.
  • Click Next and choose the required restore point from the options that are shown. You will be able to tell what each restore point is, and each will have a time stamp to identify it.
  • To see all restore points that are available, click on the Show more restore points link at the bottom. When you have chosen a restore point for the operation, hit the Next button, followed by Finish. This will start the process up, and when it is done, you will be brought to the desktop.

    Make A Restore Point

              Windows 7 Tools

You can also make a restore point yourself. To do this, tap on the Windows key on the keyboard, and then enter Create a Restore Point in the Search bar. Select the first option that comes up. The System Properties window will open up now; from there, choose the Create option at the bottom of the System Protection tab. Now, enter a description for the Restore Point that you are making, and then click on the Create button.

There are cases where the manual creation of a restore point will run you up against a wall. The problem does not happen when the computer does it automatically. In either case, the way to fix the problem lies alongside a clean installation of the operating system.

That was some information on the System Restore feature in Windows 7, and how to use it manually. For more such useful guidelines, check out our help articles.

A Worn Out Migration Path To Windows 7

Windows 7 Help

    Windows 7 Problems

Windows 7 is one of the operating systems from Microsoft that is a favorite among people due to its user-friendly interface. For most of the business organizations, a migration to Windows 7 on their computer systems is a very easy job, especially when it is planned out in an efficient manner. Nevertheless, since the support and updates for Windows XP have come to a halt, organizations are planning a migration to Windows 7. Windows 7 help is available to brief you on different features in the support page.

A company called Mannheim, based in Atlanta, off late did a successful migration to Windows 7 on their systems. They changed the operating systems to Windows 7 in about 12,000 devices in the year 2013. The company provides vehicle-remarketing services. Even with the migration being smooth, they had to face a bigger challenge, which was deciding on a way to reinstall the users’ application, said Denise Haeseler, who is the deployment manager for Windows 7 at Mannheim.

This company used the System Center Configuration Manager from Microsoft, but still had issues while reinstalling the applications. Moreover, Brian Scott, the technology engineering manager said that it was not that efficient amid a turnaround.

As a result, the company Manheim had to opt for help from a third party, even though they had several smaller programs running. In order to improve the visibility of the apps those are running across several desktops and servers, the company used 1E’s AppClarity. Along with the automatic application discovery, the process developed with Windows 7 suited them. Brian Tucker also added that the same process let them standardize their licensing and versions.

Operating Systems

             Windows 8 Apps

Another instance of Windows 7 migration is with the Alabama Gas Corp, which had a migration plan for three years. The company based in Birmingham used SCCM 2012 to move forward to Office 2010 and Windows 7. David Driggers, the supervisor of the desktop systems in the Alabama Gas Corp, commented that the migration to Windows 7 was one of the smoothest transitions that they had ever made. The test runs made capturing data and imaging the systems were their greatest reason for successful transition, from which a written process originated.

This gained the trust and support from the customers to make the transition very easy. The IT staff briefed the users with the latest advancements in the new environment that they were about to work in, which was a kind of Windows 7 help for the employees.

Hp Promotes Windows 7 PCs Through Emails

Windows 7 Help

Features Of Windows 7

Since Microsoft has completely stopped the support Windows XP PCs, Windows users are now left with only a few choices. They could either choose a computer with Windows 7 operating system or one that runs on Windows 8.1. As Windows 8.1 is the latest operating system from Microsoft, you would expect PC manufacturers to promote it on their machines. However, in one of the latest developments, PC manufacturer HP has sent emails to customers, which is intended to promote the sales of PCs running with Windows 7. The company offer three desktops and two models of laptops running in Windows 7 and these will be available to the users under special discounts. The discounts go up to $150.

The email from HP has the title ‘Windows 7 is back’ and aims to boost the PC sales that had gone down considerably over the past few months. Experts also believe that this move from HP is intended to attract more Windows XP users who are planning to make an upgrade as Microsoft has stopped the support for Windows XP operating systems.

Upgrading To Windows 8

Windows 7 Upgrade

According to Windows 7 help center, the operating system will see the end of mainstream support on January 13, 2015. However, the end of extended support is proposed to be on January 14, 2020. This means that there users who upgrade their operating systems to Windows 7 cannot avail the services like No-charge incident support, warranty claims, or design changes and feature requests after January 13, 2015. However, you could still avail paid support, security update support etc. even after 2015 according to Windows 7 help center. This could be more than enough to run the operating system smoothly.

After the release of Windows 8, PC manufacturers expected a big boom in PC sales. However, the operating system could not meet the expectations of the users. Majority of users were not interested in making an upgrade to Windows 8 as they did not find it necessary and there Windows 7 PCs were working fine. Some users were reluctant to make an upgrade due to the hardware upgrades required for making the upgrade.

We will have to wait for a few more months to find out how the new promotions from HP for Windows 7 PCs would benefit the company. As long as users do not take much interest in upgrading to Windows 8 or Windows 8.1, this promotion does not seem to be a bad idea.

Processor Requirements For Windows 7 Operating System

windows 7 help

       Windows 7 processors

The very success of Windows 7 as a classy operating system owes to its added features, which were not there in its predecessors. For the same reason, your computer will require to meet a specific configuration in order to run this operating system very efficiently. Among the several specific and particular hardware requirements, processor selection is the most important. It is clear that your processor should be compatible with the increased parallel operation with moderately high clock speeds.

You need to choose the correct version of Windows 7 for your CPU configuration to avail the best performance possible. In this regard, Windows 7 help online services can very much assist you that are at a Google search away. You just shoot your queries in any of Windows 7 support sites and you will get satisfactory answers regarding perfect system configurations. Here I am including a few important processor requirements. Just read and be familiar with a few essential processor configuration set-ups for Windows 7.

32-bit Processors: It is better to use 32-bit (x86) versions of Windows 7 on 32-bit processors running at a clock speed of 1GHz or more. However, don’t go for a 64-bit (x64) version of Windows 7 as it will not work with a 32-bit processor.

64-bit Processors: Systems having 64-bit processors and running at a minimum of 1GHz are compatible with both 64-bit and 32-bit editions of Windows 7. You should bear in mind that you have to install the 64-bit version in order to get the benefits of the 64-bit CPU. In addition, in this case, you must provide more RAM to enjoy fruitful working.

multi-core processors

32-bits Windows 7 processors

Multi-core CPUs: Windows 7 is also compatible with multi-core processors. The 32-bit version can support up to 32 processor cores, while the 64-bit edition can handle up to 256.

Multi-Processor Systems: However, not all versions of Windows 7 are suitable for multiprocessor environments. Most of the home and business computer systems have only one processor generally. Yet many servers and workstations have more than one processor. The Professional, Enterprise and Ultimate editions of Windows are capable of recognizing up to two individual processors. However, the consumer oriented versions like Windows 7 Starter, Home Basic and Home Premium editions support only one.

With outstanding Windows 7 help services, it is quite easy to obtain a good processor configuration for your computer.

Adding An OS X Shared Printer To Windows 7

Windows 7 help

     Windows 7

For connecting a Macintosh managed network printer in your Windows 7 based computer, you must first install the LPR port in the system for proper working of the printer. Follow the simple instructions given below from the Windows 7 help forums for adding a networked Mac printer to Windows 7.


  • Move the mouse pointer to the left bottom corner of the desktop and then click on the Start button. When the Start menu is shown in the desktop, click on the Control Panel option found in the left side pane of the menu.
  • Now click on the option named Programs in the Control Panel for viewing all the applications installed in your system.
  • For viewing Windows specific programs, click on the option named Turn Windows features on or off found in the window.
  • Click on the + symbol found near the option Print and document services to expand a list. Click on the option named LPR Port Monitor and then click on the Next button for installing the port service for connecting and using a printer in your system.
  • Click on the Devices and Printers option found under the Start menu options and then look for the option named Add a printer in the list of options displayed in your desktop.
  • Now a new wizard will appear in the screen that will help the user to add a Mac printer to your Windows 7 based PC.

    Macintosh computer

            Get Windows 7 help

  • Click on the second option in the wizard named as Add a network printer and then click on the Create a new port option. Now the wizard will show you all the ports in the system in a drop down, choose the LPR port from it and click on the Next button located at the bottom of the window.
  • Now enter the name of the printer and the IP address assigned to the printer by the Macintosh computer in the next window and then click on the OK button for connecting to the printer.

If you follow the simple instructions given above, you will be able to add a network printer managed by a Mac PC to a Windows 7 computer. If you are not able to add the printer even after following the instructions discussed here, contact the Windows 7 help and support team.

Plan Ahead For A Successful Migration

Windows 7 help

     Help with system migration

Microsoft’s recent announcement about ending all support for Windows XP next year has left many companies in a scramble for migrating their systems. Upgrading hundreds or thousands of computers can be a painstakingly long and difficult process. The challenges usually include end-user downtime, migrations failures data loss and upgrading systems for remote employees. All these challenges can be overcome if one takes time to plan, prepare and use the apt software tools that will make the process faster and simpler.

The most appropriate OS to be installed would be the Windows 7 as it can really boost performance when compared to Windows XP. Here are some tips that can help you have a smooth and simple transition.


The entire migration process has many aspects to consider; so sit down and plan what you want to do and how you will implement it. Prioritize your needs; whether you wish to complete the task faster or cost of migration, impact on productivity etc.

Conduct a Survey

Consider the hardware requirements for Windows 7. Do all your systems meet the criteria? IT organizations can implement BYOD policies to deliver and manage corporate systems faster. If you do not have enough PCs that meet Windows 7 requirements, then an audit can help you understand your needs.

Application landscape

Application compatibility is one of the major barriers in OS migration. So you need to analyze initially if all the applications that currently run in your company’s system will work on newer OSs. A great way to deal with such compatibility issues is application virtualization that can isolate and package those applications. Apps that require XP inside a secure VDI session help reduce the impact while supporting your business apps during migration.

Determine the people who will be affected

Windows XP

        Get Windows 7 to boost business

When you plan to migrate, your entire collection of system organization by location or app types can help you run the process smoothly. If you have employees in remote sites, check if they have sufficient network bandwidth or technical support available.

Review your Upgrade Approach

Virtualization and image layering technologies let you deploy Windows 7 image and applications to end users. You should also consider how you plan to empower your employees with Windows based systems, and modernize the desktop strategy of the workforce. Virtualization and image layering allow more flexibility, enabling you to separate personal and corporate services while still maintaining corporate standardization.

There are many things to consider when you undertake such a project and a systematic meticulous plan is necessary to avoid issues. For more Windows 7 help, contact the Microsoft support site. Experts at support sites can provide Windows 7 help and assist you to get back into business quickly.

Performing Automatic Malware Scans With Windows Defender

Windows 7 help

             Windows support

Windows Defender is one of the best tools available to avoid and remove spyware and viruses from your computer. Unfortunately, in the Windows 7 OS, it is a bit difficult to locate the Windows Defender program. If your computer gets affected with spywares and viruses, you may run into issues that can range from small glitches in your PC and slow performance to invasions in privacy, changing the home page and even making use of your computer to attack another one.

The Windows Defender program can stop most of the spyware from installing themselves to your computer and removes those spyware that have already latched to your computer. Running the Windows Update program will help Windows Defender stay up-to date. This will allow the Windows Defender program to find out and destroy the latest strains of spyware infections in your computer. The Windows 7 help tips shared below will help you to perform automatic malware scans with the help of the Windows Defender program.


  • Turn on your computer and click on the Start button. Type Windows Defender in the Search box and click on its name in the list. Typing the name in the Search box is the quickest way to access the Windows Defender program since it is no longer available in the Start menu in Windows 7 operating system. It is not listed in the Control Panel window either.
  • In the top menu, click on the Windows Defender Scan button. This will make the Windows Defender program perform a quick scan of your computer. When the scan is completed, move to the next step.
    invasions in privacy

                 Windows help

  • Click on the Tools tab, select Options, check the box next to Automatically Scan My Computer and then click on the Save button.
  • This will schedule the Automatic scan to run at 2am all day. This is the easiest way to keep your computer safe.
  • You can run more than one spyware scanner in your computer. Unlike the antivirus programs, the anti-spyware programs are compatible with each other. Each program does its own scan independently removing any spyware that it finds.

These are the simplest steps to schedule the automatic spyware scan in your computer and fix the spywares and viruses that have affected your PC. If you have any more doubts, you may refer to the Windows 7 help modules published in the official Microsoft web site.

Learn How To Add Firewall Exception For Programs In Windows 7

Windows 7 Help

      Help and support for Windows 7 issues

With the launch of Windows 7, Windows Firewall has become more powerful and yet more flexible and user-friendly than its previous versions. Many of its shortcomings have been rectified and upgraded with more features, so as to provide maximum protection for your computer. It helps protect your computer from hackers, and other malicious programs.

In Windows 7 Firewall, you have the option to customize different settings like the protection and notifications to suit your network profiles, such as Home, Work and Public. In Windows 7 Firewall, there is a list of allowed programs, which can send information to and from your computer through the Windows Firewall. So if you want a particular program to access the internet, simply add that program to this list, so that the Firewall does not block it. By making exceptions for some programs, Windows Firewall lets them freely send and receive data on the computer network. Certain programs like file sharing applications require such exceptions to be set in the Firewall to provide complete functionality.

The below mentioned Windows 7 Help guidelines will let you know how to add exceptions in the Windows 7 Firewall.

Adding Firewall exception for programs in Windows 7

  • Click on the Start button and type firewall into Search box. It will come up with a list of results out of which you need to select Windows Firewall from the Control Panel section of the search result.
  • Locate the Allow a program or feature through Windows Firewall option, which is on the left side of the computer screen, and click on it.
  • Now go to the top of the screen and click on the Change Settings option. If you are prompted to enter your administrative password by the User Account Control service, provide the information.

    Firewall exception

                        Configuring Windows 7 Firewall

  • Navigate through the list of applications and programs that are currently running on your computer. If you want to add exceptions for certain programs so that Windows Firewall doesn’t block them, simply mark the checkbox next to each of the programs to include them in the list of allowed programs.
  • Also select both Public and Private networks so that an unrestricted communication is established. If you want communication to take place only on trusted networks, select the network option as Private.
  • Finally click the OK button to apply the settings to the Windows Firewall.

Go through the Windows 7 Help menu, or visit the Windows Support Center to learn more about Windows Firewall and its different configuration settings.

How To Get Rid Of Hidden Icons On Desktop Windows 7

windows 7 help, desktop screen

windows 7 help

A messy desktop screen can make your system respond slow as well will make your system’s home screen appear messy. Sometimes, besides these normal files the desktop home screen may also contain some hidden files. Follow the instructions briefed below to get rid of hidden icons on Windows 7 desktop home screen.

Windows 7 help instructions

  • Click the Start button placed on the bottom left corner of the home screen. Press the key imprinted with the Windows logo to launch the Start menu. Alternatively, you may use the keyboard shortcut Ctrl + Esc to launch the Start menu.
  • From the Start menu, select the label that reads Control Panel. Change the Control Panel view from the category to classic. To do this click on the link labeled switch to classic view.
  • From the Control Panel window, select the label that reads Appearance and Personalization.
  • From the Appearance and Personalization window, select the tab labeled View.
  • From the view tab select the Advanced settings window and then click the Hidden files and folders label.
  • Now, select the option labeled Show hidden files and folders in the Hidden files and folders window and then hit the OK label. If you had already selected the option, Hidden files and folders, then just hit the OK button.

How to Delete Hidden Files

  • Navigate back to your Windows home screen. Either minimize all the open windows or use the shortcut key Windows + D to switch back to the desktop screen.
  • Locate hidden files on your desktop. The hidden files are quite easy to identify. These files will usually appear transparent. To confirm whether these files are hidden or not, right click the file and from the right click dropdown, select the label that reads Properties. If the file view has been set hidden, there will be a tick mark placed in the box next to the label that reads Hidden.

    windows 7 help, desktop screen

                                  windows 7 support

  • Now right click the hidden files you want to delete. Place then mouse pointer on the file and then select it. Press the delete key to delete the file. You can also do the same by right clicking the selection and then selecting the label that reads Delete from the right click dropdown.

Follow the instructions briefed above to get rid of hidden icons on desktop Windows 7. For any further clarifications, drop into our help blog.