Windows 8 is a relatively new operating system and its OS structure is completely different from all the previous Windows versions. This has made it difficult for traditional Windows users to figure out where exactly the different options and settings are located in the OS. On top of that, resolving some of the Windows 8 problems has also become harder than it was in the case of Windows 7.
Upgrade to Windows 8.1 to fix some of the OS problems
Many Windows 8 users complaining about the OS problems and errors should realize that Microsoft has already released two or three major updates for their latest OS. For example, many of the Windows 8 problems can be fixed by just upgrading to Windows 8.1, which is available as free OS update; then, there is the Windows 8.1 Update 1 and many other minor updates as well.
It is understandable why so many Windows 8 users have not upgraded their computers yet. Though it is an update, upgrading to Windows 8.1 is essentially like installing a new OS. You are required to download a big installation file of about 4 GB for that as well. So, if you have a slow internet connection, this can take a very long time.
In addition to that, most of these users just upgraded from Windows 7 to Windows 8, after spending many hours in backing up all their important data, formatting the hard drive, and updating the hardware components. So, they do not want to go through all that hassle again, unless Windows 8.1 offers a significant change in the user experience, which is does not carry out.
Microsoft has categorized Windows 8.1 Update 1 as ‘critical,’ hoping that users will eventually upgrade to the newer version. It is assumed that in a few months’ time, they will stop providing tech support to Windows 8 and push users to update their systems.
As far as Microsoft is concerned, they fixed many of the Windows 8 problems with the Windows 8.1 update, and so, they can now focus on Windows 8.1 tech support alone. Microsoft has even set a deadline for Windows 8 users to make this upgrade. So, until Jan 12, 2016, you will continue to receive support all kinds of Windows 8 issues. However, after this date, you will have to upgrade to Windows 8.1 to get any Microsoft tech support.